GENBAND Releases Intelligent Messaging Manager
IP infrastructure and application solutions provider GENBAND has released A2 Intelligent Messaging Manager, a unified messaging platform offering a suite of advanced, integrated voice and messaging applications.
Adding to the communications tools already available on the A2 Communications Application Server, the A2 IMM enables service providers and enterprises to deploy a broad range of carrier-grade, fully integrated unified messaging services, such as voicemail, voicemail-to-text, video mail, visual messaging, fax messaging, and automated attendant services. By enabling premium functionality and consolidating all messaging applications into a single A2 unified communications service across both wireline and wireless networks, GENBAND enables service providers and enterprises to reduce operating costs, generate additional revenues, and bolster productivity.
Leveraging the tightly integrated speech-to-text capabilities of the A2, voicemail messages are transcribed and can be viewed and managed as email, allowing users to search, index, read, forward, and print voice messages. Through premium video mail features, end users can record and customize video greetings and access or retrieve video messages via the Web from their computer, mobile phone. or tablet. The Automated Attendant service allows service providers and enterprises to easily administer incoming call routing via Web-based provisioning and routing options, such as dial by extension, dial by department, dial by name, external routing, time-of-day routing, general delivery mailbox, and live operator.
"Unifying any content to any endpoint, the A2 IMM simplifies the way users access and view multiple message types," said B.G. Kumar, president of GENBAND's multimedia business unit, in a statement. "We believe this innovation represents the most advanced and robust messaging platform on the market and illustrates our ongoing investment and commitment to GENBAND's market-leading A2 Communications Application Server."