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Tuning Solutions

Solutions that analyze recorded caller interactions and use that data to inform application changes to improve speech recognition accuracy and caller experience.

Features

The 2015 State of the Speech Technology Industry

In our first State of the Speech Technology Industry issue, we reveal the latest trends and developments in eight market categories.

The 2015 State of the Speech Technology Industry: Application Testing and Tuning

Industry Voices
Columns

Speech Tech Sees Growth in New and Established Sectors

Speech Technology Reports and Research

KPI's for Critical Web Chat

Sponsored by Observe.AI

Learn from these common voice biometric FAQ's

Sponsored by LumenVox

Agent idle time fell from 33% to just 5% when using this

Sponsored by LumenVox

Learn How to Increase Transcription Speed and Improve Accuracy

Sponsored by LumenVox