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Tuning Solutions

Solutions that analyze recorded caller interactions and use that data to inform application changes to improve speech recognition accuracy and caller experience.

Features

The 2015 State of the Speech Technology Industry

In our first State of the Speech Technology Industry issue, we reveal the latest trends and developments in eight market categories.

The 2015 State of the Speech Technology Industry: Application Testing and Tuning

Industry Voices
Columns

Speech Tech Sees Growth in New and Established Sectors

Speech Technology Reports and Research

Leverage RPA to Help Modernize Customer Engagement

Sponsored by Verint

Learn How to Attain Secure Customer Authentication

Sponsored by LumenVox

What To Look For In a Voice AI Partner

Sponsored by Observe.AI

Staying Connected With Your Customers

Sponsored by Concentrix