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Tuning Solutions

Solutions that analyze recorded caller interactions and use that data to inform application changes to improve speech recognition accuracy and caller experience.

Features

The 2015 State of the Speech Technology Industry

In our first State of the Speech Technology Industry issue, we reveal the latest trends and developments in eight market categories.

The 2015 State of the Speech Technology Industry: Application Testing and Tuning

Industry Voices
Columns

Speech Tech Sees Growth in New and Established Sectors

Speech Technology Reports and Research

Building a resilient contact center - Preparing for economic uncertainty

Sponsored by Observe.AI

Voice Biometrics Study - Voice Recognition Success Rates

Sponsored by Kardome

The Speech Recognition Buyers Guide

Sponsored by LumenVox

How to Harness AI for Killer Transcription

Sponsored by LumenVox