Speech Claws Its Way Forward
A slow speech recovery will follow a slow economic recovery.
SpeechTEK Hands-On: The Latest and Greatest
Lab sessions give companies the chance to showcase their newest products and services.
With Hard Work Comes Prosperity
In 2009, speech made the best of a bad economy.
A Delivery Service Configures Its Way to Savings
Outbound IVR saves Go Configure $70,000 in its first year.
A Preference for Speech
A healthcare provider switches from typing to transcription.
Promising Solutions for the New Year
Sakhr's Arabic Language Buddy
This is an iPhone application that gets it right.
Start the Revolution Without Us
Speech is absent from the latest social networking innovations.
Is Your Self-Service Millennial-Friendly?
The new generation requires a new form of personalization.
Opening the Kimono
Lessons learned from some past speech deployment mistakes.
Shame on You, Amazon
The Kindle maker should never have backed down on TTS.
Updating the Standard for Spoken Dialogues
VoiceXML 3.0 should be out by the end of this year.
Speech-Enabled GPS Navigation Devices
Call Centers Violate PCI Standards
Ninety-seven percent still retain credit card information in call recordings.
Under-the-radar speech news
Speech Analytics Expected to Continue Rapid Growth
DMG's 2009-2010 Speech Analytics Market Report predicts increases through 2013.
Pimp my IVR through personalization.
W3C Tackles Emotion and Multimodality
New working drafts of standards are released by the Multimodal Interaction Working Group.