Speech Technology eWeekly -
November 02, 2022
2022 Speech Industry Award Winner: NICE Powers Contact Centers with AI
When it comes to cloud contact center solutions, one could easily make the case that NICE CXone is among the leading integrated platforms. And in the past year, NICE really boosted performance and functionality with a slew of artificial intelligence-based capabilities powered by its Enlighten AI engine.
Speech Technology News
Speech Recognition Market to Top $45 Billion by 2032
Adroit Market Research expects the global speech recognition market to grow at a 16.24 percent CAGR for the next 10 years.
Glia Partners with Tethr for Conversation Analytics
Glia and Tethr partnership delivers enhanced analytics for digital and voice-based interactions.
Medical Transcription Market to Top $96 Billion by 2027
The worldwide market for medical transcription and supporting systems is expected to grow by 6.4 percent over the next five years, IMARC research finds.
DRUID Launches Conversational Business Applications
DRUID launched Conversational Business Applications (CBA), a platform that connects conversational artificial intelligence, automation, and critical enterprise systems. (Featured on DestinationCRM.com.)
Salesforce Launches Contact Center
Salesforce Contact Center blends automation, intelligence, and real-time data. (Featured on SmartCustomedrService.com.)
CallMiner and Boost.ai Partner
CX platform providers Boost.ai and CallMiner join to improve insights from live and virtual agent interactions. (Featured on DestinationCRM.com.)
ELSA Introduces Speech Analyzer
ELSA's Speech Analyzer is an AI-powered coaching app for English language learners.
Aural Analytics Gets FDA Approval
The U.S. Food and Drug Administration has registered Aural Analytics' speech analytics as a computerized cognitive assessment aid.