Speech Technology eWeekly - March 09, 2011


Call Recording System Identifies Agents by Voice

New system uses speaker recognition to identify agents on call recordings.

At A Crossroads

Why today's market share dominance doesn't portend tomorrow's environment

Speech Technology News

Nuance Powers Movistar’s Llamadas Perdidas Voice-to-Text Service

Nuance's Missed Call Messenger ensures Movistar subscribers get the message every time with transcribed voice messages delivered as text.

Winscribe Launches Newest Business Process Management Solution

Winscribe BPM 2.0 is specially designed for for mid-size law firms.

CPC Releases Real-Time Speech Recognition-Based Closed Captioning

New YouCaption software allows users to upload captioning to audio, video, and phone conferences in near real time.

Ditech Networks and AVST Partner on Voicemail-to-Text Services to Enterprises

AVST customers can now enjoy the benefits of Ditech's PhoneTag service.

Inside Outsourcing

Unify Communications Across Channels

Semantic parsing can mine a treasure trove of data