Speech Technology eWeekly -
October 07, 2015
Speech Technology News
Glove Translates Sign Language into Text and Speech
A London grad student's glove can translate sign language from hand gestures to visual text on a screen and audible dialogue.
MiaRec Launches Call Recording and Contact Center Performance Management
MiaRec's solution for contact center performance management features advanced call recording , agent evaluation, and performance reporting.
Pronexus Launches VBVoice 10 with VisualConnect
One call flow now creates both traditional IVR audio interactions and smartphone touchscreen interactions.
TranscribeMe Launches Services for Media and Entertainment
Speech recognition and human transcribers can provide closed captioning and subtitles
inContact Upgrades Cloud Customer Interaction Platform and Powers New RingCentral Contact Centre
The fall 2015 release of inContact's Cloud Customer Interaction Platform includes greater integrations and multichannel capabilities. (Featured on SmartCustomerService.com.)
CallFire Launches API for Voice and Text Applications
The updated API enables both one-to-one and one-to-many voice and text communications. (Featured on SmartCustomerService,com.)
Voci Releases Latest Version of V-Spark Voice Analytics
Voci's V-Spark Voice Analytics 2.0 enables users to transcribe and analyze voice data with custom-made scorecards.
NICE Releases Audio Examiner
Audio Examiner helps financial services companies convert audio recordings to digital for faster call retrieval.