Speech Technology eWeekly - February 20, 2019


Will Consumers Let Alexa Read Their Emails Out Loud?

Earlier this year, Amazon added the ability for Alexa to read and delete emails. Google Home and other voice-enabled digital assistants will likely be developing this capability as well. That may present serious consequences for marketers.

The 2019 State of Speech Analytics

Cloud-based solutions give speech analytics a boost

The 2019 State of Intelligent Virtual Assistants

Accuracy rates rise and quality improves

Editor's Letter

Housekeeping and Homework for 2019

There's no doubt we'll have plenty to talk about in the year to come

Speech Technology News

Sensory Acquires Vocalize.ai for Speech Technology Testing Capabilities

Vocalize.ai to remain an independent source for benchmarking speech products and technologies.

M*Modal Delivers Conversational Order Entry with Contextual Awareness of the Patient Record

Aligning innovation with market needs, the M*Modal virtual assistant drives ambient physician documentation and next-generation ordering workflows.

Clarabridge Says it Closed 2018 With Record Growth in the Contact Center

Clarabridge, a Customer Experience Management company cites 800% uptick in Contact Center Solution; Analyzes +3.5 billion sentences to date.