Speech Technology Magazine Cover

Spring 2015 Issue


Nuance Natural Language Solution Helps U.K. Telecom Hear What Customers Are Saying

TalkTalk realizes increased contact center efficiency, plus $5 million in savings.


Editor's Letter

Speech Tech Sees Growth in New and Established Sectors

The Business Case

Analytics Revolutionizes the QA Process

Increased targeting and precision make an upgrade worthwhile.

Forward Thinking

Finding a Solution to Password Insecurity

Two-factor authentication is a big step toward no passwords at all.

Inside Outsourcing

Easing Customers' IVR Journeys

When it comes to caller intent, less is more.


Rules of Design Engagement

Share design thinking for the most effective buy-in.

A View from AVIOS

Growing the Pool of Speech Developers

College students combine creativity with hands-on learning.

Voice Value

In Patent Cases, Transformation Is the Key

Software validation stems from invalidation in Supreme Court case.


Speech Heats Up the Connected Homes Market

Space...The Final Frontier for Speech?

Baidu's Deep Speech Recognition Bests Google, Apple, and Bing

Skype Translator Emerges

Overheard/Underheard: MAID Oven Gets Home Cooks Out of the Kitchen Faster

Financial Services: Call Recording Answers the Regulators' Call

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