Interest Mounts for Emotion Detection
Speech analytics are getting better at identifying emotional states, but challenges remain.
Analytics Turns Its Sights on Interactions
A growing number of use cases in the contact center make the case for increased analytics.
Vertical Markets Spotlight: Speech in Gaming and Entertainment
Voice recognition is making it possible for characters to have the player's individual voice
Vertical Markets Spotlight: Speech in Retail
Purchases and checkouts top the uses for retailers' voice assistants.
Vertical Markets Spotlight: Speech in Financial Services
Commerce, convenience, and compliance top banking's use of voice.
Vertical Markets Spotlight: Speech in Healthcare
Dictation dominates, but speech is expanding the care continuum .
Vertical Markets Spotlight: Speech in Education
Speech solutions help school professionals assess student progress.
Vertical Markets Spotlight: Speech in Travel and Hospitality
Post-COVID surge challenges properties.
Vertical Markets Spotlight: Speech in Government
Technology helps agencies better respond to citizen needs.
Vertical Markets Spotlight: Speech in Manufacturing and Distribution
Speech takes inefficiencies out of factory and warehouse operations.
Vertical Markets Spotlight: A Special Report
Speech Technology magazine's roundup of the speech innovation taking place in eight industry verticals.
Deepfakes: The Latest Trick of the Tongue
Tips to protect your organization against the growing threat of speech deepfakes.
Voice Biometrics Are Not 100 Percent Foolproof, but Steadily Improving
The technology has holes, but is more efficient than traditional password security.
2022 State of the Speech Technology Industry
The latest developments and trends in seven important sectors.
The 2022 State of Speech Engines
Innovation can't be denied, but challenges remain.
The 2022 State of Speech Development Platforms
2022 emerges as a turning point year.
The 2022 State of Speech Analytics
Analysis expands to new channels and use cases.
The 2022 State of Intelligent Virtual Assistants
More IVA building blocks are being put into place.
The 2022 State of Voice Biometrics
Technology expansion goes beyond the contact center.
The 2022 State of Assistive Technology
Expanding opportunities to improve everyday lives.