Speech Is Set to Dominate the Wearables Market
01 May 2014
A voice interface opens a world of possibilities for wearable devices.
How to Know When Your Speech System Is Too Old
01 Sep 2011
Customer dissatisfaction is the first indication, as the IVR begins to cost more to maintain than to replace
Exclusive Book Excerpt: Designing Better Speaker Verification
01 Sep 2011
Chapter describes how to bridge the gap between the creators and implementers of investigatory voice biometric technologies
Suite Evolution Drives Contact Centers
01 Sep 2011
Bundling apps improves data management, customer experience
Views from SpeechTEK 2011: Smartphones Set to Revolutionize Self-Service
10 Aug 2011
Explosive growth in this market is also seen in developing world. Is owning a mobile device now "a human right"?
SpeechTEK 2011 Theme: We're Drowning in Data
09 Aug 2011
The state of speech analytics takes center stage at annual conference.
SpeechTEK 2011 Keynoter David Gergen Calls for Leadership
09 Aug 2011
CNN analyst and former presidential aide identifies mobilization, persuasion, and trust as critical qualities in drawing parallel between industry and political worlds
Mobile Speech Promises Glittering Prizes But Also Serious Challenges
09 Aug 2011
Keynote panel at SpeechTEK 2011 explores smartphone frontier.
The 2011 Implementation Awards
01 Jul 2011
The 2011 Speech Luminaries
01 Jul 2011
The 2011 Star Performers
01 Jul 2011
The 2011 Market Leaders
01 Jul 2011
Don't Let M&As Steer You Off Course
01 May 2011
Tech vendors get acquired. What can your organization do to protect its investments?
Speech Analytics Captures Consumer Sentiment
01 May 2011
Technologies blend data from different sources, emotional states, and moments in time
Hosted IVRs Bring Peace Of Mind
01 May 2011
Price and flexibility are encouraging corporations to switch from premises-based solutions
The Anatomy Of A Decision
01 May 2011
What's In A Name?
01 Mar 2011
Personalization means more than being on a first-name basis with customers
Making Mobile Business-Appropriate
01 Mar 2011
How speech is finding its way onto smartphones and saving you big bucks
At A Crossroads
01 Mar 2011
Why today's market share dominance doesn't portend tomorrow's environment
A Gray Area
05 Jan 2011
Today's seniors can't be left out of VUI design decisions.