Conversational AI Is Finding Its Voice
28 Jun 2022
The future of multilingual support lies with conversational artificial intelligence.
Debunking the Most Common Myths in Voice Technology
06 Apr 2021
Demand for voice-enabled devices has skyrocketed during the pandemic, and in the rush to capitalize on it, businesses can easily fall prey to common misconceptions about voice-enabled products. This piece debunks these myths one by one.
Does Your Intelligent Assistant Really Understand You?
06 Oct 2020
Intelligent virtual assistants still need improvements, analysts conclude after five leading systems are put to the test.
Wake Words Will Soon See a Resurgence
29 Sep 2020
As consumers get more accustomed to using voice interfaces, wake words will become more prominent.
Connect to Customers with the Help of Google, Amazon, and Apple
09 Jan 2020
Building digital assistants to help customers is becoming an industry requirement, so companies should start soon if they don't already have one.
Video: Benchmarking Voice Assistants, Pt. 8: Conclusions
27 Dec 2019
Cognilytica Analysts Kathleen Walch & Ronald Schmelzer present conclusions from their benchmarking tests on intelligent assistants in this clip from their presentation at SpeechTEK 2019.
Video: Benchmarking Voice Assistants, Pt. 7: Idiomatic Speech
20 Dec 2019
Cognilytica Analysts Kathleen Walch & Ronald Schmelzer discuss the seventh test in their benchmarking project, testing the intelligent assistants' understandings of slang and colloquialisms in this clip from their presentation at SpeechTEK 2019.
Video: Benchmarking Voice Assistants, Pt. 6: Emotional IQ & Common Sense
13 Dec 2019
Cognilytica Analysts Kathleen Walch & Ronald Schmelzer discuss the fifth and sixth tests in their benchmarking project, testing the intelligent assistants' emotional IQ and common sense in this clip from their presentation at SpeechTEK 2019.
Video: Benchmarking Voice Assistants, Pt. 5: Reasoning & Logic
06 Dec 2019
Cognilytica Analysts Kathleen Walch & Ronald Schmelzer discuss the fourth test in their benchmarking project, testing the intelligent assistants' handling of reasoning and logic in this clip from their presentation at SpeechTEK 2019.
Video: Benchmarking Voice Assistants, Pt. 4: Understanding Cause & Effect
29 Nov 2019
Cognilytica Analysts Kathleen Walch & Ronald Schmelzer discuss the third test in their benchmarking project, testing the intelligent assistants' grasp of cause and effect in this clip from their presentation at SpeechTEK 2019.
Video: Benchmarking Voice Assistants, Pt. 3: Comparison Questions
22 Nov 2019
Cognilytica Analysts Kathleen Walch & Ronald Schmelzer discuss the first test in their benchmarking project, testing the intelligent assistants' handling of comparison questions in this clip from their presentation at SpeechTEK 2019.
Video: Benchmarking Voice Assistants, Pt. 2: Basic Concepts
15 Nov 2019
Cognilytica Analysts Kathleen Walch & Ronald Schmelzer discuss the first test in their benchmarking project, testing the intelligent assistants' grasp of basic concepts in this clip from their presentation at SpeechTEK 2019.
Video: Benchmarking Voice Assistants, Pt. 1: Method and Calibration
08 Nov 2019
Cognilytica Analysts Kathleen Walch & Ronald Schmelzer introduce the Cognilytica Voice Assistant Benchmark for testing the intelligence of devices such as Alexa, Siri, Google Home, and Cortana in this clip from their presentation at SpeechTEK 2019.
Rethinking Voice in a Digital World
18 Sep 2019
For years, investments in the voice channel have taken a backseat to digital. But thanks to the rise of IoT devices and AI-driven conversational experiences in the consumer realm, organizations must rethink the role of voice.
Video: Implications of a Speech UI
21 Aug 2019
Grand Studio Lead Designer Diana Deibel discusses the ethical implications of speech UIs and remaining cognizant of the inherent human elements of speech and conversation in this clip from her presentation at SpeechTEK 2019.
Video: Enabling Transparency in VUI Design
16 Aug 2019
Grand Studio Lead Designer Diana Deibel discusses multiple approaches to making VUI design transparent--the Google vs. Alexa, system-initiated vs. user-initiated--in this clip from her presentation at SpeechTEK 2019.
Software Inside the Hardware: Unlocking the Skills in a VUI
07 Aug 2019
Much as developers rushed to put new apps onto Apple's App Store in 2009, we're seeing a bit of a gold rush to develop new skills for voice assistants. But developing for a VUI is an entirely different challenge.
Video: Emerging Trends in Speech Tech Adoption
19 Jul 2019
451 Research Senior Analyst Raul Castanon discusses new findings of a recent survey on speech technology adoption in the enterprise and how adoption of devices in the consumer space have impacted enterprise adoption in this clip from his panel at SpeechTEK 2019.
Video: How to Make Your VUI Inclusive
12 Jul 2019
Grand Studio Lead Designer Diana Deibel discusses best practices for culturally inclusive access in voice UI design in this clip from her presentation at SpeechTEK 2019.
Video: 6 Ways to Improve VAs via Better Language Understanding
28 Jun 2019
Conversational Technologies Principal Deborah Dahl lays out a plan for making more virtual assistants more effective in this clip from her keynote at SpeechTEK 2019.