Olo Chooses SoundHound's Voice Ordering System

SoundHound AI has partnered with Olo, a restaurant cloud software provider, to make its technology available to any of the approximately 77,000 locations using Olo's solutions.

Joining Olo's partner program, Olo Connect, now even more restaurants will be able to process voice orders placed at the drive thru, in-store kiosks, or over the phone using SoundHound's artificial intelligence-powered voice ordering system.

SoundHound's voice AI system can learn any restaurant's menu and perform critical tasks like processing orders, answering customer questions, and even upselling add-ons and special offers. All voice orders are transmitted directly to the Olo platform, which seamlessly integrates with the restaurant's operations.

"It's becoming clear that soon every business will have a customer service voice assistant, and we're delighted to join Olo Connect to provide its entire restaurant network with access to SoundHound's powerful voice AI," said James Hom, co-founder and chief product officer of SoundHound, in a statement. "We'll be using our years of AI know-how to help restaurants drive more orders and give guests what they want: a fast, hassle-free experience."

"At Olo, we are constantly looking to connect our restaurant brands to innovative technology through our partner network that keeps them ahead of the curve," said Nolan DeCoster, senior vice president of partnerships and business development at Olo, in a statement. "We are thrilled to partner with SoundHound to bring their voice AI to multiple ordering applications within restaurants, an exciting step forward in our pursuit to help build the restaurant of the future for our customers."

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