QSAccess and Vocomo Announce Patient Reminder
ST. LOUIS, MO and CUPERTINO, CA - QSAccess LLC, a firm specializing in productivity applications for small businesses, and Vocomo Software Corporation, a developer of next-generation Interactive Voice Response (IVR), have introduced the Opti-Schedule AutoReminder Option, an automated reminder solution for the optical industry. Opti-Schedule is an appointment scheduling and tracking service. Its new AutoReminder Option automatically calls patients to remind them of upcoming appointments or that their order is ready for pickup. Opti-Schedule allows optical firms to use technology to better serve their patients at a substantially reduced cost, explained Jim Niemann, CEO of QSAccess. With the AutoReminder Option, staff spends less time on the tedious task of scheduling and tracking appointments. Patients routinely receive timely reminders while companies manage to keep their staff and telecommunications cost low. QSAccess estimates that a medium-sized optical firm makes more than 10,000 calls a month for reminders and notifications. The foundation for the AutoReminder Option is the Vocomo Voice Response platform. Based on industry standard VoiceXML 2.0, Vocomo Voice Response is an IVR appliance. Vocomo Voice Response integrates Intel telephony-based services with speech recognition and text-to-speech technologies from IBM, SpeechWorks and Rhetorical. Compatible with Linux, Windows2000 and a range of hardware configurations, Vocomo Voice Response is the ideal platform for today's voice solutions. "Vocomo is pleased to enter this technology partnership with QSAccess, "said Danny B. Lange, CEO of Vocomo. "Our partners are adding new customers and driving additional revenues from small to medium businesses (SMB) with our powerful next-generation IVR appliance. With Vocomo Voice Response, you can extend the functionality of your solutions without the risk and headache associated with legacy IVR systems.