ScanSoft Introduces SpeechPAK 1.0 for Utilities
PEABODY, Mass. - ScanSoft, Inc. (Nasdaq: SSFT) introduced SpeechPAK™ 1.0 for Utilities, its latest vertically-focused suite of packaged speech application offerings.
Enterprise customers are placing greater importance on speech applications that can be developed quickly using proven, successful user interface design concepts already deployed in their specific industry. SpeechPAK 1.0 for Utilities combines SpeechWorks' speech technology and best practices in UI design to help utility companies deploy speech applications that support their customer self-service initiatives. SpeechPAKs accelerate ROI gains by delivering a deployment on a variety of VoiceXML 2.0 platforms from industry leaders such as Aspect, Avaya, Cisco, Edify, Genesys Telecommunications Laboratories, Intervoice, Nortel Networks, VoiceGenie Technologies and West Interactive.