Veritone Adds Speech Recognition to CMP
Veritone, a cloud-based artificial intelligence technology company, has partnered with VoiceBase, providers of a speech recognition and speech analytics API platform, which is expected to add new speech recognition capabilities to Veritone's growing list of cognitive engines.
Speech recognition allows users of Veritone's Cognitive Media Platform (CMP) to identify words and phrases in customer interactions to build custom predictive solutions found in historical and transactional data.
"VoiceBase's contribution to Veritone's CMP is central to our machine learning capabilities, allowing us to analyze recorded audio with unprecedented granularity," said Chad Steelberg, chairman and CEO of Veritone, in a statement. "Their highly accurate transcription quickly recognizes specific words being spoken in a recording that can transform audio into actionable intelligence. Finding relationships and trends between words provides insight that was previously extremely difficult to extract, giving our customers an edge over their competitors."
Veritone CMP allows businesses to search across audio and video, rendering every second and frame of audio and video content searchable for voice identification, objects, faces, license plates, logos, phrases, sentiment and translation, plus additional capabilities.
Veritone integrates Nuance Transcription Engine into its Cognitive Media Platform to enhance capabilities.
Automatic call scoring is based on machine learning and predictive analytics technologies.
Veritone has integrated Microsoft's Azure Media Indexer, its advanced transcription engine, into its Cognitive Media Platform to provide real-time intelligence from audio and video content,