Sentiment Analysis Moves into Voice Interactions

Advances in AI make sentiment analysis a viable tool for conversational insights.

AI Teaches Avatars How to Talk

Lip sync solutions increase immersion and drive user engagement.

Succeeding in the Battle Against Deepfakes

New AI tech is helping detect voice and video fraud attempts.

AI Is Rapidly Automating Audio Content Generation

New solutions lower costs and improve voice quality.

Why Better Client Tracking Starts With Better Capture of Spoken Clinical Interactions

Modern AI-powered speech recognition and audio capture tools improve clinical documentation accuracy, streamline client tracking, reduce provider burnout, and enhance patient care.

Voice AI: The Dos, the Don’ts, and What’s Next [Featured on DestinationCRM]

Bridging Speech and Hearing: How Audiology Advances Are Powering Next-Gen Voice Recognition

Advances in audiology are teaching machines to listen and hear similarly to humans, which can increase the quality of voice recognition and other auditory technology.

Why Voice AI Is the Next Frontier in Customer Conversations

Conversational AI is now mature enough to support real, human-sounding voice interaction. (Featured on SmartCustomerService.com.)

Let’s Continue to Prioritize Innovation

The next waves of innovation in the speech technology space promise to be more transformative than ever before.

The Prompt Box: From Humble Beginnings to AI Portal

The evolution of the prompt box, from plain text input to sophisticated natural language understanding, has transformed user interaction.

Putting Teams of GenAI Agents to Work

Multi-agent collaboration is the best approach to problem solving.

Connecting With Computers: The Next Breakthrough?

Forget AGI; there's a more realistic benefit to huge AI investments.