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Speech to Text

Speech-to-text solutions processes of converting spoken words to written formats for processes such as transcription and voicemail-to-email are integral to businesses and consumers alike. See below for the latest speech-to-text news, trends, and solutions.

Features

Interest Mounts for Emotion Detection

Speech analytics are getting better at identifying emotional states, but challenges remain.

Vertical Markets Spotlight: Speech in Healthcare

Dictation dominates, but speech is expanding the care continuum .

Vertical Markets Spotlight: Speech in Education

Speech solutions help school professionals assess student progress.

Vertical Markets Spotlight: Speech in Government

Technology helps agencies better respond to citizen needs.

Industry Voices

How Speech Recognition Can Improve Efficiency in Marketing 

Marketing doesn't suck, but speech recognition could make it better. Here's how.

The Need for Continuous Speech Recognition Testing

Conversational AI and voice have to be tested to ensure that they work flawlessly.

Customer Service Must Adapt to Expanded Touchpoints for Voice of the Customer Insight

Companies need to supplement traditional surveys with speech and text analytics. (Featured on SmartCustomerService.com.)

Speech Recognition - The Gaming Industry's Answer to Avoiding Fines

Speech recognition is processor intensive, but a well-engineered, highly tuned GPU-powered system can decrease costs and allow gaming companies to train the system to cope with customers' specific languages. 

Columns

Real-Time Speech Transcription Spells Out Contact Center Excellence

This former nice-to-have is becoming increasingly critical for agent training.

Speech Technology's Invaluable Assist

Our extraordinary assistive speech technologies were years in the making.

The Future of Intelligent Voice Assistants

Will you have one voice assistant or many? Which model will dominate?

3 Trends That Will Shape IVA Development

Voice assistants are poised to become more specialized and less platform-specific

Speech Technology Reports and Research

The Definitive Guide to Speech Recognition

Sponsored by Deepgram

The What, How, and Why of Customer Sentiment

Sponsored by Verint

How AI Speech Recognition Powers NASA's Next-generation Space Tech

Sponsored by Deepgram

How to satisfy customers using these 7 steps to enhance your CSAT?

Sponsored by Observe.AI

Speech to Text Companies and Suppliers