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Voice Search

The rise of voice search--a speech recognition technology that allows users to search by saying terms rather than typing them into a search box--is changing the way content owners think about Search Engine Optimization (SEO). See below for the latest voice search news, trends, and solutions.

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The Top Speech Technologies and Vendors: The 2023 Speech Industry Awards

AI, AI, and more AI: The technology is disrupting everything, and it's found everywhere in our speech industry achievements for 2023.

The Editors of Speech Technology // 13 Sep 2023

2023 Speech Industry Award Winner: Microsoft’s VALL-E Breaks the Mold in AI Training

VALL-E, one of Microsoft's latest forays into artificial intelligence, is a transformer-based text-to-speech model that can re-create any voice from just a three-second sample clip.

The Editors of Speech Technology // 13 Sep 2023

2023 Speech Industry Award Winner: OpenAI and Its ChatGPT Upended Everything

When it comes to new technologies, few have had as much of an impact as generative artificial intelligence, ushered in by OpenAI in November 2022 with its ChatGPT launch.

The Editors of Speech Technology // 13 Sep 2023

2023 Speech Industry Award Winner: SoundHound AI Brings Speech Breakthroughs to the Mainstream

SoundHound AI, based in Santa Clara, Calif., this year launched, among other things, Chat AI, a voice-enabled digital assistant with generative artificial intelligence; and Smart Answering, which uses voice AI to handle inbound customer calls.

The Editors of Speech Technology // 13 Sep 2023
Industry Voices
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The Importance of Voice Control on Aging in Place

The development of voice control language processing and available applications will impact seniors' ability to safely age in place.

Mehul Kochar // 10 Jan 2023

Debunking the Most Common Myths in Voice Technology

Demand for voice-enabled devices has skyrocketed during the pandemic, and in the rush to capitalize on it, businesses can easily fall prey to common misconceptions about voice-enabled products. This piece debunks these myths one by one. 

Paul Beckmann // 06 Apr 2021

Wake Words Will Soon See a Resurgence

As consumers get more accustomed to using voice interfaces, wake words will become more prominent.

Todd Mozer // 29 Sep 2020

Protecting User Data: How Close is the US to its Own GDPR?

GDPR has already had wide-ranging consequences for companies collecting data, and now some are calling for federal regulations in the U.S. Voice-data isn't exempt from the regulations, and vendors need to be ready.

Mia Papanicolaou // 25 Sep 2019
Speech Industry News

Speech Industry Q & A

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Answer Technology: A Necessary Step in Human-Computer Conversation

Digital assistants need to get better at answering user questions to keep the conversation going.

William Meisel // 22 Feb 2023

We Need Answers: Conversational Systems and Answer Technology

Digital assistants are getting better all the time, and answer technology needs to keep pace

William Meisel // 12 Mar 2021

Speech Is Up for Any Challenge

As consumers' interactions shifted to digital channels, voice has become the interface of choice for many of those interactions.

Leonard Klie // 12 Apr 2021

Let’s Take Action Before It’s Too Late

Has technology reached a point where it's nearly impossible to rein in, where legislation will never be able to catch up with the speed of advancing technology and innovation?

Leonard Klie // 18 Nov 2020
Speech Technology Reports and Research

Flip the AI Switch to Brilliant Customer Satisfaction

Sponsored by NICE

28 Sep 2023

Applying Analytics and Sentiment to Understand CSAT

Sponsored by NICE

10 Jul 2023

Case Study: Learn How to Achieve Above 90% Improvement in Call Categorization

Sponsored by LumenVox

05 Jun 2023