Spring 2015 Issue
Magazine Features
The 2015 State of the Speech Technology Industry
The Editors of Speech Technology //
10 Feb 2015
In our first State of the Speech Technology Industry issue, we reveal the latest trends and developments in eight market categories.
The 2015 State of the Speech Technology Industry: Speech Self-Service
Michele Masterson //
10 Feb 2015
The 2015 State of the Speech Technology Industry: Speech Analytics
Michele Masterson //
10 Feb 2015
The 2015 State of the Speech Technology Industry: Intelligent Virtual Assistants
Michele Masterson //
10 Feb 2015
The 2015 State of the Speech Technology Industry: Application Testing and Tuning
Leonard Klie //
10 Feb 2015
The 2015 State of the Speech Technology Industry: Voice Biometrics
Michele Masterson //
10 Feb 2015
The 2015 State of the Speech Technology Industry: Contact Center Outsourcing
Leonard Klie //
10 Feb 2015
The 2015 State of the Speech Technology Industry: Speech Engine
Leonard Klie //
10 Feb 2015
The 2015 State of the Speech Technology Industry: Assistive Technology
Michele Masterson //
10 Feb 2015
Deployments
Nuance Natural Language Solution Helps U.K. Telecom Hear What Customers Are Saying
Michele Masterson //
02 Feb 2015
TalkTalk realizes increased contact center efficiency, plus $5 million in savings.
COLUMNS:
Editor's Letter
Speech Tech Sees Growth in New and Established Sectors
David Myron //
02 Feb 2015
The Business Case
Analytics Revolutionizes the QA Process
Donna Fluss //
10 Jan 2015
Increased targeting and precision make an upgrade worthwhile.
Forward Thinking
Finding a Solution to Password Insecurity
Moshe Yudkowsky //
02 Feb 2015
Two-factor authentication is a big step toward no passwords at all.
Inside Outsourcing
Easing Customers' IVR Journeys
Kevin Brown //
02 Feb 2015
When it comes to caller intent, less is more.
Interact
Rules of Design Engagement
Susan Hura //
02 Feb 2015
Share design thinking for the most effective buy-in.
A View from AVIOS
Growing the Pool of Speech Developers
Marie Meteer //
02 Feb 2015
College students combine creativity with hands-on learning.
Voice Value
In Patent Cases, Transformation Is the Key
Robin Springer //
02 Feb 2015
Software validation stems from invalidation in Supreme Court case.
FYI
Speech Heats Up the Connected Homes Market
Michele Masterson //
02 Feb 2015
Space...The Final Frontier for Speech?
Leonard Klie //
02 Feb 2015
Baidu's Deep Speech Recognition Bests Google, Apple, and Bing
Michele Masterson //
02 Feb 2015
Skype Translator Emerges
Leonard Klie //
02 Feb 2015
Overheard/Underheard: MAID Oven Gets Home Cooks Out of the Kitchen Faster
Leonard Klie //
10 Feb 2015
Financial Services: Call Recording Answers the Regulators' Call
Leonard Klie //
10 Feb 2015