Speech Technology eWeekly - June 23, 2010

Case Studies

Delivering the Intangibles

A call recording and monitoring solution brings out the best in agents and managers.

Speech Technology News

BBN Works to Improve Rapid Foreign Language Processing

The company hopes to achieve 90 percent accuracy or better

Nuance Will Now Provide Mobile Care for Android OS

Services can be accessed without calling a call center agent.

Capture Voicemail Information Even Working from Home

eVoice app for Android enables call forwarding as well as speech-to-text transcription of voicemail.

Plum Voice Releases QuickFuse, a Cloud-Based Platform to Create Voice Applications

QuickFuse eliminates the need for coding, creating a truly accessible voice application solution.

Philips Signs Partnership with Voice Systems Inc.

New partnership brings workflow management to dictation systems.

KidsHealth Teams Up With VoiceCorp to Improve Usability of Online Health Information

New audio feature enables Web site to reach more people.

BigHand Releases Analytics Tool to Track Dictations

Analytics tool offers audit trail, historical analysis, drill down, and custom report design.

New Firmware Available for Plextalk Devices

Shinano Kenshi releases new Pocket firmware upgrade, version 4.

Tom Tom Adds Dora the Explorer and Sponge Bob Voices to Its GPS

Newest additions to TomTom's voice library from Nickelodeon make family adventures more enjoyable.


Accessibility in Voice and Multimodal Applications

Multimodal interfaces can make or break the user experience.