Guestfriend Launches Automated Messaging for Small Businesses
Guestfriend, an intelligent automated messaging platform, announced the launch of chatbots-as-a-service for small businesses. The new technology brings unique, fully-functioning intelligent chatbots to market on an affordable subscription basis. The company is launching with a focus on restaurants as its first vertical.
Guestfriend builds a “virtual host” for any restaurant in seconds, saving restaurant staff time and increasing business by automatically answering menu questions, gathering leads, enabling reservations, and actively engaging with guests wherever they are online. A restaurant’s virtual host can be deployed on their website, Facebook presence, Twitter page, and on their Google search result through Google My Business. Importantly, Guestfriend allows the billions of people using Google, Twitter, and Facebook to find out anything they need to know about a restaurant without leaving the platform.
The company will soon launch Guestfriend on speech platforms like Alexa and Google Home. And while the current offering is focused on restaurants, the company is expanding quickly into a number of other small business verticals, from spas and gyms to hotels and home services.
RIO, a cloud-based SAAS platform that creates custom SMS/MMS solutions for businesses, announced the release of their Live Chat Solution.
Google introduces new voice and video transcription models.
SpeechTEK 2018 is under way, and according to Brian Garr, the "AI Winter" might finally be over, thanks to DNN.
Inbenta, the natural language search and conversational platform powered by artificial intelligence (AI), announced the release of its new APIs and SDKs for its enterprise chatbot technology.