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Managed Services
Features

The 2011 Implementation Awards

The 2011 Speech Luminaries

The 2011 Star Performers

The 2011 Market Leaders

Industry Voices
Columns

If It’s a Tornado, Just Text Me

Automated messaging must be highly relevant and user-specific

Are You Ready for Mobility Care?

Tie app into the contact center to create seamless interactions across customer entry points

The Rise of Proactive Customer Care

Anticipating needs delivers benefits in customer service, sales/marketing, and government

Speech Technology Satisfies Various Needs

Speech Technology Reports and Research

Improving Speech Recognition Accuracy in Consumer Devices

Sponsored by Kardome

Six must-have components for an ideal IVR system

Sponsored by [24]7.ai

Learn How to Automate your Business with Voice Technology

Sponsored by Deepgram

Why Voice is the New User Experience

Sponsored by Deepgram