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Speech Recognition

Speech recognition solutions enable machines to understand and act on human speech inputs, and are the basis for many of the technologies we use today. See below for the latest speech recognition news, trends, and solutions.

Features

The Top Speech Technologies and Vendors: The 2024 Speech Industry Awards

Artificial intelligence is now integral to speech technology, a fact reflected by our winning vendors.

2024 Speech Industry Award Winner: aiOla Speaks Your Business’ Unique Language

Speech technologies have typically had a hard time understanding jargon, abbreviations, and acronyms, but Israeli startup aiOla is changing all that.

2024 Speech Industry Award Winner: Capacity Deepens Voice and Contact Center Capabilities with Acquisitions

AI software company Capacity has been on an acquisition spree over the past year or so, grabbing up a number of fairly prominent speech technology vendors to expand its contact center capabilities.

2024 Speech Industry Award Winner: ElevenLabs Is Dubbed a Leader in Automatic Speech Translation

The company's first product, AI Dubbing, enables users to automatically translate any speech into up to 20 other languages while maintaining the original speakers' voice qualities.

Industry Voices

Why Speech Researchers Need Better Benchmarks

Long-form speech recognition is here and growing. With updated datasets, we can accurately train and test ASR models for real-world use cases.

Preventing Deepfake Phishing from Leaving Customers on the Hook

Customer service personnel need to be trained to detect and react to deepfake phishing attempts. (Featured on SmartCustomerService.com.)

What Does Scaling Mean for the Speech-to-Text Industry?

Speech-to-text services have gained accuracy, but scaling will require additional compute power.

The Importance of Voice Control on Aging in Place

The development of voice control language processing and available applications will impact seniors' ability to safely age in place.

Columns

Deepfakes Will Remain a Real Concern

As technology-driven trickery becomes harder to detect, intent looms large.

How AI Is Transforming Self-Service

Customers show a preference for helping themselves when self-service apps are up to it.

New Trends in Speech Technology: A Report from the Cutting Edge

Here's the research on which dramatic new capabilities are based.

Speech Technology Is Primed for a Big Leap Forward

Personal assistants? Try personalized assistants.

Speech Recognition Companies and Suppliers