Purchases and checkouts top the uses for retailers' voice assistants.
Phillip Britt //
13 Jun 2022
Post-COVID surge challenges properties.
Phillip Britt //
13 Jun 2022
Speech Technology magazine's roundup of the speech innovation taking place in eight industry verticals.
13 Jun 2022
More IVA building blocks are being put into place.
Paul Korzeniowski //
17 Feb 2022
Demand for voice-enabled devices has skyrocketed during the pandemic, and in the rush to capitalize on it, businesses can easily fall prey to common misconceptions about voice-enabled products. This piece debunks these myths one by one.
Paul Beckmann //
06 Apr 2021
As consumers get more accustomed to using voice interfaces, wake words will become more prominent.
Todd Mozer //
29 Sep 2020
GDPR has already had wide-ranging consequences for companies collecting data, and now some are calling for federal regulations in the U.S. Voice-data isn't exempt from the regulations, and vendors need to be ready.
Mia Papanicolaou //
25 Sep 2019
Sentiment analysis has the potential to revolution voice search, but as of now, search providers are not taking advantage of all it has to offer. Find out how using sentiment analysis can lead to more accurate search results and happier customers.
Usama Noman //
28 Aug 2019
As consumers' interactions shifted to digital channels, voice has become the interface of choice for many of those interactions.
Leonard Klie //
12 Apr 2021
Digital assistants are getting better all the time, and answer technology needs to keep pace
William Meisel //
12 Mar 2021
Getting them all to cooperate would tap their incredible potential
Deborah Dahl //
07 Dec 2020
Has technology reached a point where it's nearly impossible to rein in, where legislation will never be able to catch up with the speed of advancing technology and innovation?
Leonard Klie //
18 Nov 2020