Voice Is Poised to Take a Quantum Leap

Exploring quantum computing's expected impact on the speech technology market.

The Top Speech Technologies and Vendors: The 2024 Speech Industry Awards

Artificial intelligence is now integral to speech technology, a fact reflected by our winning vendors.

2024 Speech Industry Award Winner: aiOla Speaks Your Business’ Unique Language

Speech technologies have typically had a hard time understanding jargon, abbreviations, and acronyms, but Israeli startup aiOla is changing all that.

2024 Speech Industry Award Winner: PolyAI Optimizes Conversational AI for Contact Centers

PolyAI continues to redefine what's possible with voice-first, artificial intelligence-powered automation in contact centers.

Why Better Client Tracking Starts With Better Capture of Spoken Clinical Interactions

Modern AI-powered speech recognition and audio capture tools improve clinical documentation accuracy, streamline client tracking, reduce provider burnout, and enhance patient care.

Voice AI: The Dos, the Don’ts, and What’s Next [Featured on DestinationCRM]

Why Voice AI Is the Next Frontier in Customer Conversations

Conversational AI is now mature enough to support real, human-sounding voice interaction. (Featured on SmartCustomerService.com.)

Scaling Trust, Earning Customer Love: The Reality of AI Voice Agents

What it really takes to build an AI voice agent that customers trust and on which teams can rely.