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Speech to Text

Speech-to-text solutions processes of converting spoken words to written formats for processes such as transcription and voicemail-to-email are integral to businesses and consumers alike. See below for the latest speech-to-text news, trends, and solutions.

Features

2023 State of the Speech Technology Industry

The latest developments and trends in seven important sectors.

The 2023 State of Speech Engines

More humanlike speech leads to more intuitive interactions.

The 2023 State of Speech Development Platforms

The quest for open standards will help speech apps' business case.

The 2023 State of Speech Analytics

Growth is set to continue as demand rises and use cases abound.

Industry Voices

AI Voice: Working with, Not Against, Humans

Companies can leverage automated voice in new ways, building fuller, more authentic connections with their audiences.

How Speech Recognition Can Improve Efficiency in Marketing 

Marketing doesn't suck, but speech recognition could make it better. Here's how.

The Need for Continuous Speech Recognition Testing

Conversational AI and voice have to be tested to ensure that they work flawlessly.

Customer Service Must Adapt to Expanded Touchpoints for Voice of the Customer Insight

Companies need to supplement traditional surveys with speech and text analytics. (Featured on SmartCustomerService.com.)

Columns

ChatGPT: Why the Hype and How Does It Affect Speech Technology?

The AI chatbot is a fascinating step forward, and soon it could be much more,

Medical Practices Don’t Want to Be Pushed to the Cloud

Security/privacy concerns and administrative burdens plague cloud-based medical speech recognition.

Real-Time Speech Transcription Spells Out Contact Center Excellence

This former nice-to-have is becoming increasingly critical for agent training.

Speech Technology's Invaluable Assist

Our extraordinary assistive speech technologies were years in the making.

Speech Technology Reports and Research

High Accuracy Voice Biometrics

Sponsored by Kardome

The Speech Recognition Buyers Guide

Sponsored by LumenVox

How to Harness AI for Killer Transcription

Sponsored by LumenVox

Opus Composable CX and the Conversational Cloud Webinar

Sponsored by LumenVox

Speech to Text Companies and Suppliers