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Robotic Process Automation

Robotic process automation (RPA) is a fast-growing but still new form of business process automation technology. RPA is based on the idea of software robots or artificial intelligence workers. See below for the latest RPA news, trends, and solutions.

Features

Vertical Markets Spotlight: Speech in Manufacturing and Distribution

Speech takes inefficiencies out of factory and warehouse operations.

Vertical Markets Spotlight: A Special Report

Speech Technology magazine's roundup of the speech innovation taking place in eight industry verticals.

Call Recording, Transcription, and Analytics Find Strength in Unity

With these technologies, companies are achieving deeper alignment by trading point solutions for packages from one vendor.

The Top Speech Technologies and Vendors: The 2021 Speech Industry Awards

Advances in AI, machine learning, natural language processing, and more fueled speech industry progress in the past year.

Industry Voices
Columns

Enduring AI-Powered Retail Trends for 2022

Digital engagement will continue to enhance retail, both in the store and online.

Speech and AI: From Tipping Point to Table Stakes

Gone are the days when adding virtual assistants was enough.

Automated Solutions Have Become Work-from-Home Agents, Too

Adoption and interest in AI-infused capabilities got better because things got worse

Speech Technology Reports and Research

The Definitive Guide to Speech Recognition

Sponsored by Deepgram

The What, How, and Why of Customer Sentiment

Sponsored by Verint

How AI Speech Recognition Powers NASA's Next-generation Space Tech

Sponsored by Deepgram

How to satisfy customers using these 7 steps to enhance your CSAT?

Sponsored by Observe.AI