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Robotic Process Automation

Robotic process automation (RPA) is a fast-growing but still new form of business process automation technology. RPA is based on the idea of software robots or artificial intelligence workers. See below for the latest RPA news, trends, and solutions.

Features

The Top Speech Technologies and Vendors: The 2021 Speech Industry Awards

Advances in AI, machine learning, natural language processing, and more fueled speech industry progress in the past year.

2021 Speech Industry Award Winner: TTEC Takes Over the Government

TTEC Holdings, an Englewood, Colo.-based customer experience technology and services provider, has been busy on the acquisition front in the past year, scooping up both Avtex and VoiceFoundry.

Seniors Increase Use of Assistive Speech Tech

The growing aging population is a market ripe for voice-enabled technologies.

2021 State of the Speech Technology Industry

The latest developments and trends in seven important sectors

Industry Voices
Columns

Speech and AI: From Tipping Point to Table Stakes

Gone are the days when adding virtual assistants was enough.

Automated Solutions Have Become Work-from-Home Agents, Too

Adoption and interest in AI-infused capabilities got better because things got worse

Speech Technology Reports and Research

How Businesses Use AI for CX Success!

Sponsored by NICE Nexidia

Learn How AI is Advancing the Transcription Process

Sponsored by Deepgram

How AI Automatic Speech Recognition Works

Sponsored by Deepgram

Learn How to Make Your Application Voice-Ready

Sponsored by Deepgram

Robotic Process Automation Companies and Suppliers