2024 Vertical Market Case Studies: A Speech Technology Special Report
12 Jun 2024
A look at how speech technology solved real-world problems in seven industry sectors.
2024 Vertical Market Case Studies: Speech Technology in Hospitality
12 Jun 2024
Golden Nugget is handling customer calls with PolyAI virtual assistants.
2023 Speech Industry Award Winner: ReadSpeaker Embeds TTS in Many More Platforms
13 Sep 2023
With almost 25 years of experience in developing text-to-speech solutions, ReadSpeaker today offers one of the largest selections of expressive, humanlike voices in the industry.
2023 Speech Industry Award Winner: SoundHound AI Brings Speech Breakthroughs to the Mainstream
13 Sep 2023
SoundHound AI, based in Santa Clara, Calif., this year launched, among other things, Chat AI, a voice-enabled digital assistant with generative artificial intelligence; and Smart Answering, which uses voice AI to handle inbound customer calls.
2023 Vertical Markets Spotlight: A Speech Technology Special Report
12 May 2023
Our roundup of the speech innovation taking place in eight important industry verticals.
2023 Vertical Markets Spotlight: Speech Technology in Travel and Hospitality
12 May 2023
Voice brings concierge service to bookings and hotel stays.
2023 State of the Speech Technology Industry
08 Feb 2023
The latest developments and trends in seven important sectors.
Vertical Markets Spotlight: Speech in Travel and Hospitality
13 Jun 2022
Post-COVID surge challenges properties.
Vertical Markets Spotlight: A Special Report
13 Jun 2022
Speech Technology magazine's roundup of the speech innovation taking place in eight industry verticals.
The 2022 State of Artificial Intelligence
17 Feb 2022
Accuracy improves, but privacy concerns loom.
Building a Voice Brand Is a Sound Policy
01 Nov 2021
As more marketing moves to audio channels, companies need a unified voice.
The Top Speech Technologies and Vendors: The 2021 Speech Industry Awards
02 Aug 2021
Advances in AI, machine learning, natural language processing, and more fueled speech industry progress in the past year.
2021 Speech Industry Award Winner: ReadSpeaker Gives a New Voice to TTS
02 Aug 2021
ReadSpeaker has been leading the way in text-to-speech (TTS) for more than two decades, delivering high-quality, lifelike voices for artificial intelligence-driven conversational applications, interactive voice response systems, and embedded applications.
2021 Speech Industry Award Winner: SoundHound Feeds the Voice-Enabled Drive-Through
02 Aug 2021
Speech technology has started to transform drive-through and drive-in interactions for quick-service restaurant chains, and Santa Clara, Calif.-based SoundHound is at the forefront of that innovation.
As Speech Translation Advances, Barriers Continue to Fall
01 Aug 2020
Technology improvements have pushed speech translation out to a smaller world
The State of Intelligent Virtual Assistants
07 Feb 2020
IVA vendors shift from a horizontal to a vertical focus
Would You Like Fries With That? Speech Technology at the Drive-Thru
02 Oct 2019
McDonald's recent acquisition of Apprente was big news, but voice-ordering is nothing new to the world of fast-food. This move just goes to show how important speech technology will be in the future of QSRs.
Star Performers: Jacada's Visual IVR Eases Customer Pain
29 Jul 2014
The 2013 Implementation Awards
12 Aug 2013
SpeechTEK 2011 Theme: We're Drowning in Data
09 Aug 2011
The state of speech analytics takes center stage at annual conference.