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Natural Language/Machine Learning/Cognitive Learning > Features

Natural language, machine learning, and cognitive learning are the technologies that underly most Artifical Intelligence applications. Natural Language Processing (NLP) helps computers interpret and manipulate human language; Machine Learning (ML) provides systems the ability to automatically learn and improve without being explicitly programmed. Cognitive Learning (CL) combines ML and NLP. See below for the latest news and trends in NLP, ML, and CL.

Features

Interest Mounts for Emotion Detection

Speech analytics are getting better at identifying emotional states, but challenges remain.

Analytics Turns Its Sights on Interactions

A growing number of use cases in the contact center make the case for increased analytics.

Vertical Markets Spotlight: Speech in Gaming and Entertainment

Voice recognition is making it possible for characters to have the player's individual voice

Vertical Markets Spotlight: Speech in Retail

Purchases and checkouts top the uses for retailers' voice assistants.

Vertical Markets Spotlight: Speech in Financial Services

Commerce, convenience, and compliance top banking's use of voice.

Vertical Markets Spotlight: Speech in Healthcare

Dictation dominates, but speech is expanding the care continuum .

Vertical Markets Spotlight: Speech in Education

Speech solutions help school professionals assess student progress.

Vertical Markets Spotlight: Speech in Travel and Hospitality

Post-COVID surge challenges properties.

Vertical Markets Spotlight: Speech in Government

Technology helps agencies better respond to citizen needs.

Vertical Markets Spotlight: Speech in Manufacturing and Distribution

Speech takes inefficiencies out of factory and warehouse operations.

Vertical Markets Spotlight: A Special Report

Speech Technology magazine's roundup of the speech innovation taking place in eight industry verticals.

2022 State of the Speech Technology Industry

The latest developments and trends in seven important sectors.

The 2022 State of Speech Engines

Innovation can't be denied, but challenges remain.

The 2022 State of Speech Development Platforms

2022 emerges as a turning point year.

The 2022 State of Speech Analytics

Analysis expands to new channels and use cases.

The 2022 State of Intelligent Virtual Assistants

More IVA building blocks are being put into place.

The 2022 State of Voice Biometrics

Technology expansion goes beyond the contact center.

The 2022 State of Assistive Technology

Expanding opportunities to improve everyday lives.

The 2022 State of Artificial Intelligence

Accuracy improves, but privacy concerns loom.

The Top Speech Technologies and Vendors: The 2021 Speech Industry Awards

Advances in AI, machine learning, natural language processing, and more fueled speech industry progress in the past year.