2023 State of the Speech Technology Industry
08 Feb 2023
The latest developments and trends in seven important sectors.
The 2023 State of Speech Engines
08 Feb 2023
More humanlike speech leads to more intuitive interactions.
The 2023 State of Artificial Intelligence
08 Feb 2023
AI's influence on speech continues to expand.
The Top Speech Technologies and Vendors: The 2022 Speech Industry Awards
15 Sep 2022
Advances in AI, machine learning, natural language processing, and more fueled speech industry progress in the past year.
The 2022 State of Speech Analytics
17 Feb 2022
Analysis expands to new channels and use cases.
Building a Voice Brand Is a Sound Policy
01 Nov 2021
As more marketing moves to audio channels, companies need a unified voice.
The Top Speech Technologies and Vendors: The 2021 Speech Industry Awards
02 Aug 2021
Advances in AI, machine learning, natural language processing, and more fueled speech industry progress in the past year.
2021 Speech Industry Award Winner: Deepgram Applies AutoML to Automatic Speech Recognition
02 Aug 2021
Like AppTek, San Francisco-based Deepgram, also joined CallMiner's Open Voice Transcription Standard (OVTS) as a founding member, but that is just one of the many partnerships it signed in the past year to advance its speech recognition capabilities.
2021 Speech Industry Award Winner: ReadSpeaker Gives a New Voice to TTS
02 Aug 2021
ReadSpeaker has been leading the way in text-to-speech (TTS) for more than two decades, delivering high-quality, lifelike voices for artificial intelligence-driven conversational applications, interactive voice response systems, and embedded applications.
2021 State of the Speech Technology Industry
04 Feb 2021
The latest developments and trends in seven important sectors
The State of Speech Analytics
04 Feb 2021
Technology now looks at more than what the customer said
Speech Continues to Advance in the Contact Center
01 May 2020
Companies should look to further automate customer service with voice technologies
Speech Technology's 2020 People's Choice Awards
01 May 2020
The votes are in. You have spoken!
The State of the Speech Technology Industry
07 Feb 2020
Artificial intelligence is improving almost every aspect of the speech industry.
How Speech Technologies Can Level the Playing Field
16 Dec 2019
Speech tech is a major driver behind assistive devices—ones that incorporate artificial intelligence (AI) and machine learning and benefit from faster processing speeds and internet connectivity—that are helping people with all sorts of disabilities
What Speech Technology Buyers Really Want: How to Meet the Needs of Enterprise Customers
20 Jan 2020
The potential for speech technology to transform the enterprise is there, but more work is needed to improve the enterprise application development infrastructure to make buyers happy
How IVR with a Human Touch is Changing Healthcare
23 Oct 2019
By putting "the human touch" into its IVR, executives at Wolters Kluwer Health are finding patients to be more responsive to automated calls, thereby reducing staffing costs and improving patient care.
Bringing IVR to the Mobile Environment
10 Nov 2017
As consumers go mobile, can interactive voice response platforms follow?