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Virtual Assistants > Features

Virtual assistants like Siri and Alexa are application programs that understand natural language voice commands and completes tasks for the user. See below for the latest news, trends, and solutions about virtual assistants.

Features

2023 Vertical Markets Spotlight: A Speech Technology Special Report

Our roundup of the speech innovation taking place in eight important industry verticals.

2023 Vertical Markets Spotlight: Speech Technology in Consumer Electronics

Interoperability's been the biggest challenge, but standards are emerging.

2023 Vertical Markets Spotlight: Speech Technology in Financial Services

Rise in voice banking requires a rise in voice-based support, verification, and AI.

2023 Vertical Markets Spotlight: Speech Technology in Government

Public-sector entities can improve customer service, delivery of benefits and services, efficiency, transparency, and more.

2023 Vertical Markets Spotlight: Speech Technology in Healthcare

Speech gives caregivers more time to spend with patients.

2023 Vertical Markets Spotlight: Speech Technology in Restaurants

Staffing shortages prompt a greater use of voice ordering automation.

2023 Vertical Markets Spotlight: Speech Technology in Retail

Voice shopping from home and at retail kiosks is proliferating.

2023 Vertical Markets Spotlight: Speech Technology in Travel and Hospitality

Voice brings concierge service to bookings and hotel stays.

Has Speech Crossed the Uncanny Valley?

People no longer see humanlike speech as too creepy. The question is whether that will last.

Tips for Adding Speech to Your Metaverse Presence

It's hard to imagine a virtual world without audio, but it doesn't just happen.

2023 State of the Speech Technology Industry

The latest developments and trends in seven important sectors.

The 2023 State of Speech Engines

More humanlike speech leads to more intuitive interactions.

The 2023 State of Speech Development Platforms

The quest for open standards will help speech apps' business case.

The 2023 State of Speech Analytics

Growth is set to continue as demand rises and use cases abound.

The 2023 State of Intelligent Virtual Assistants

The need is still great, but deployment challenges remain.

The 2023 State of Assistive Technology

New rules and initiatives are helping make devices more accessible.

The 2023 State of Artificial Intelligence

AI's influence on speech continues to expand.

The Low-Code/No-Code Movement Builds in Speech Technology

Programming speech applications is becoming easier for people outside the IT department.

The Top Speech Technologies and Vendors: The 2022 Speech Industry Awards

Advances in AI, machine learning, natural language processing, and more fueled speech industry progress in the past year.

2022 Speech Industry Award Winner: LivePerson Centers on Conversational AI

LivePerson has been developing conversational technologies since its founding in 1995. A central piece in its technology portfolio for the past few years has been the Conversational Cloud, which the New York-based company launched in August 2020.