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Virtual Assistants > Features

Virtual assistants like Siri and Alexa are application programs that understand natural language voice commands and completes tasks for the user. See below for the latest news, trends, and solutions about virtual assistants.

Features

2024 Vertical Market Case Studies: A Speech Technology Special Report

A look at how speech technology solved real-world problems in seven industry sectors.

2024 Vertical Market Case Studies: Speech Technology in Hospitality

Golden Nugget is handling customer calls with PolyAI virtual assistants.

2024 Vertical Market Case Studies: Speech Technology in Waste Management

Republic Services hauls in employee improvements with speech analytics.

Tips for Reviewing Voicebot Vulnerability

How companies can help users feel safe by better securing voice assistant data.

Safety and Ethical Concerns Loom Large in Voice Cloning

AI makes synthetic speech sound more realistic than ever—and therein lies the danger.

2024 State of AI in the Speech Technology Industry

How generative (and other types of) artificial intelligence is impacting five important sectors.

2024 State of AI in the Speech Technology Industry: AI Is Enabling Audiovisual Enhancements

Voice and video creation tools continue to benefit from AI augmentation.

Industry-Standard Speech App Building Blocks Take Shape

Interface interoperability is becoming closer to reality, but more work is needed.

The Top Speech Technologies and Vendors: The 2023 Speech Industry Awards

AI, AI, and more AI: The technology is disrupting everything, and it's found everywhere in our speech industry achievements for 2023.

2023 Speech Industry Award Winner: D-ID Gives a Human Face and Voice to AI

D-ID, an Israeli company founded in 2017, is providing superpowers to individual creators and businesses alike, uniquely enabling them to transform any picture into an interactive video in seconds.

2023 Speech Industry Award Winner: ID R&D Pioneers Liveness Detection

ID R&D, a New York-based provider of liveness detection and voice biometrics, has quickly become a leader in addressing AI-powered fraud by combining passive facial liveness and voice anti-spoofing technologies.

2023 Speech Industry Award Winner: Microsoft’s VALL-E Breaks the Mold in AI Training

VALL-E, one of Microsoft's latest forays into artificial intelligence, is a transformer-based text-to-speech model that can re-create any voice from just a three-second sample clip.

2023 Speech Industry Award Winner: NVIDIA Is Making Voice AI Better for Almost Everyone

NVIDIA saw blowout second-quarter results, surging margins, and incredible demand, which prompted one analyst from Constellation Insights to conclude that "it's clear the company has little competition and a lot of pricing power."

2023 Speech Industry Award Winner: SoundHound AI Brings Speech Breakthroughs to the Mainstream

SoundHound AI, based in Santa Clara, Calif., this year launched, among other things, Chat AI, a voice-enabled digital assistant with generative artificial intelligence; and Smart Answering, which uses voice AI to handle inbound customer calls.

2023 Speech Industry Award Winner: SyncWords Leads in Live Captioning, Dubbing, and Subtitling

The New York-based company reportedly last year captioned and subtitled more than 15 million minutes in video on-demand, processed more than 500,000 minutes of content with speech recognition, and live-captioned more than 300,000 minutes of events.

Speech Analytics Can Help Steer Chatbot Interactions

Companies are beginning to apply traditional speech analytics to their automated conversations.

2023 Vertical Markets Spotlight: A Speech Technology Special Report

Our roundup of the speech innovation taking place in eight important industry verticals.

2023 Vertical Markets Spotlight: Speech Technology in Consumer Electronics

Interoperability's been the biggest challenge, but standards are emerging.

2023 Vertical Markets Spotlight: Speech Technology in Financial Services

Rise in voice banking requires a rise in voice-based support, verification, and AI.

2023 Vertical Markets Spotlight: Speech Technology in Government

Public-sector entities can improve customer service, delivery of benefits and services, efficiency, transparency, and more.