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Robotic Process Automation > Features

Robotic process automation (RPA) is a fast-growing but still new form of business process automation technology. RPA is based on the idea of software robots or artificial intelligence workers. See below for the latest RPA news, trends, and solutions.

Features

The Top Speech Technologies and Vendors: The 2022 Speech Industry Awards

Advances in AI, machine learning, natural language processing, and more fueled speech industry progress in the past year.

Vertical Markets Spotlight: Speech in Manufacturing and Distribution

Speech takes inefficiencies out of factory and warehouse operations.

Vertical Markets Spotlight: A Special Report

Speech Technology magazine's roundup of the speech innovation taking place in eight industry verticals.

Call Recording, Transcription, and Analytics Find Strength in Unity

With these technologies, companies are achieving deeper alignment by trading point solutions for packages from one vendor.

The Top Speech Technologies and Vendors: The 2021 Speech Industry Awards

Advances in AI, machine learning, natural language processing, and more fueled speech industry progress in the past year.

2021 Speech Industry Award Winner: TTEC Takes Over the Government

TTEC Holdings, an Englewood, Colo.-based customer experience technology and services provider, has been busy on the acquisition front in the past year, scooping up both Avtex and VoiceFoundry.

Seniors Increase Use of Assistive Speech Tech

The growing aging population is a market ripe for voice-enabled technologies.

2021 State of the Speech Technology Industry

The latest developments and trends in seven important sectors

Speech Continues to Advance in the Contact Center

Companies should look to further automate customer service with voice technologies

New App from Purdue Researchers Makes Programming Robots Easy

We'll soon have access to affordable and simple robots performing practical tasks, but how do we program and control these machines effectively? Researchers think they've found the answer: our smartphones.