Speech Industry Award Winners Fuel a Market on the Rise
28 Oct 2024
Their efforts in the past year have left an indelible mark on the entire speech industry, brought the technology to new heights and new markets, and generated a lot of buzz along the way.
From Labyrinth to Lifeline: How Mobile Apps Are Revolutionizing Government Services
28 Aug 2024
Apps are fundamentally changing the way people access services like license renewals and tax filing, and speech technologies are playing a central role.
Answer Technology: A Necessary Step in Human-Computer Conversation
22 Feb 2023
Digital assistants need to get better at answering user questions to keep the conversation going.
We Need Answers: Conversational Systems and Answer Technology
12 Mar 2021
Digital assistants are getting better all the time, and answer technology needs to keep pace
Speech Is Up for Any Challenge
12 Apr 2021
As consumers' interactions shifted to digital channels, voice has become the interface of choice for many of those interactions.
Let’s Take Action Before It’s Too Late
18 Nov 2020
Has technology reached a point where it's nearly impossible to rein in, where legislation will never be able to catch up with the speed of advancing technology and innovation?
A Tangled Web of Intelligent Assistants
07 Dec 2020
Getting them all to cooperate would tap their incredible potential
As Voice Assistants Multiply, When Will We Get a Registry?
01 May 2020
VARs can help tame the Wild West of voice assistants
There’s Tech for the Tough Spots
01 May 2020
Businesses are now realizing that websites, online content, and product information need to be crafted in new ways so voice-based search engines not only recognize them but position them at the top of search results.
Breakthroughs in Speech Are Just Beginning
07 Feb 2020
Our writers consulted with industry experts across the major sectors of the speech technology landscape to determine the state of the industry
Infusing AI and Speech into the Mobile Retail Customer Experience
07 Feb 2020
AI-powered apps are employing speech as part of an all-important omnichannel approach
Voice-First User Interfaces Speak to the Omnichannel Future
15 Jul 2019
Screen- and voice-oriented devices are becoming one and the same
Will Speech Technology Keep Speech Free?
29 Apr 2019
The technology is magical, but can be misused
Healthcare CX Is Increasingly Fraught, but Speech Tech Provides an Answer
14 Jan 2019
AI-powered bots, armed with natural language understanding, are giving vital help to users navigating healthcare
Data Privacy Concerns Should Govern Speech Technology Industry
24 Sep 2018
Security and privacy issues around voice assistants are sexy, but these concerns manifest themselves far more often in more mundane ways.