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Computer Telephony Integration (CTI)
Features

The 2014 Speech Luminaries

Views from SpeechTEK 2011: Smartphones Set to Revolutionize Self-Service

Explosive growth in this market is also seen in developing world. Is owning a mobile device now "a human right"?

Mobile Speech Promises Glittering Prizes But Also Serious Challenges

Keynote panel at SpeechTEK 2011 explores smartphone frontier.

The 2011 Market Leaders

Industry Voices
Columns

Giving a Voice to the Developing World

Standards, mobile phones help bring the Web to resource-constrained areas

Why Hosting Is Part of Your Future

Ignore it at your own cost

Unify Communications Across Channels

Semantic parsing can mine a treasure trove of data

Listen Before You Leap

Speech Technology Reports and Research

Can You Improve Customer Sentiment?

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