Vertical Markets Spotlight: Speech in Travel and Hospitality

Post-COVID surge challenges properties.

Vertical Markets Spotlight: A Special Report

Speech Technology magazine's roundup of the speech innovation taking place in eight industry verticals.

The 2022 State of Artificial Intelligence

Accuracy improves, but privacy concerns loom.

Building a Voice Brand Is a Sound Policy

As more marketing moves to audio channels, companies need a unified voice.

Solutions that are the Critical Lifeline of Insight Especially in Time of Rapid Change

Harnessing the Power of our Next Generation Voice Solutions

Video: How to Circumvent the Limitations of Traditional Conversational IVR

Twilio Director of AI/ML Nico Acosta discusses the advantages of AI-driven conversational IVR platforms like Twilio Autopilot over old-school 0-9 systems for improved CX and business efficiency in this clip from his keynote at SpeechTEK 2019.

Video: Rules-Based Chatbot Design, Part 2: Visual Representation and Support

Aspect's Andreas Volmer discusses the value of visually representing conversational flow logic in chatbot design, and explores the advantages of a language-based approach over a statistically based approach in this clip from SpeechTEK 2018.

Sakhr's Arabic Language Buddy

This is an iPhone application that gets it right.