2022 State of the Speech Technology Industry
The latest developments and trends in seven important sectors.
The 2022 State of Speech Engines
Innovation can't be denied, but challenges remain.
The 2022 State of Speech Development Platforms
2022 emerges as a turning point year.
The 2022 State of Intelligent Virtual Assistants
More IVA building blocks are being put into place.
The 2022 State of Artificial Intelligence
Accuracy improves, but privacy concerns loom.
The Top Speech Technologies and Vendors: The 2021 Speech Industry Awards
Advances in AI, machine learning, natural language processing, and more fueled speech industry progress in the past year.
2021 Speech Industry Award Winner: SoundHound Feeds the Voice-Enabled Drive-Through
Speech technology has started to transform drive-through and drive-in interactions for quick-service restaurant chains, and Santa Clara, Calif.-based SoundHound is at the forefront of that innovation.
Speech Technology Inches Closer to the Edge
An emerging computing paradigm, edge computing, promises to improve response time, lower costs, and enhance security, but the ecosystem is immature.
Seniors Increase Use of Assistive Speech Tech
The growing aging population is a market ripe for voice-enabled technologies.
2021 State of the Speech Technology Industry
The latest developments and trends in seven important sectors
The State of Assistive Technology
Advances bring accessibility to more platforms and devices
The State of Artificial Intelligence
AI takes many forms, but they all have increased speech's usefulness
The State of the Speech Technology Industry
Artificial intelligence is improving almost every aspect of the speech industry.
Artificial Intelligence and the Customer Journey
The combination of AI and speech technology is transforming the way marketers think about customer experience, but many are still hesitant to put plans into action, as consumer expectations may outpace technological reality.
Would You Like Fries With That? Speech Technology at the Drive-Thru
McDonald's recent acquisition of Apprente was big news, but voice-ordering is nothing new to the world of fast-food. This move just goes to show how important speech technology will be in the future of QSRs.
Diagnosing Disease with Speech Analytics
It's now possible to detect everything from depression to Parkinson's disease with speech analytics, but privacy concerns are still being dealt with
Survey Says Users Still Suspicious of Conversational AI
When Google debuted Duplex in 2018, the voice assistant was deemed a little too human sounding, prompting some to wonder whether it was ethical to have an unsuspecting stranger engage with it. New research suggests people's concerns have not gone away.
Chatbot Development: Your Guide to Getting It Right
The race is on to include chatbots in marketing and CRM efforts, but many companies still aren't getting it right—and these tips can help
New Uses for Speech Analytics
Artificial intelligence and machine learning are transforming many industries and technologies. Speech analytics is no exception--take a deep dive into the new uses and applications for speech analytics.
The 2018 Speech Industry Star Performers
These cutting-edge vendors are leading the way in AI, analytics, natural language, smart speakers, and more.