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Columns

Case Studies Provide Answers to Real-World Problems

Here's how some of your peers have solved problems similar to yours.

Post-Retirement, Speech Tech Projects Await

What will I do if I stop working? What won't I do

Speaking of Speech Tech’s Future, It Suddenly Arrived

Let's not take all of this progress for granted.

ChatGPT Solves Some Translation Conundrums

Outstanding automatic translation at everyone's fingertips is getting closer.

Automatic Dialogue Replacement Will Translate to Big Profits

Voice-to-voice translation is one of the most potentially lucrative uses for voice cloning technology.

Speech System Designers Need to Hold Procedural Memory in Mind

Don't assume all users will be able to follow design updates.

A Perfect Storm of Speech Technologies

Now's the time to consider what new applications might be possible.

Analytics Continues Its Charge Beyond the Phone

Companies are gaining even more actionable business intelligence by deploying artificial intelligence and natural language processing engines to customer conversations in multiple digital channels.

AI Is Making UCC and the Contact Center into an Increasingly Powerful Combo

Teaming up these AI-fueled solutions yields a variety of shared capabilities and benefits.

ChatGPT: Why the Hype and How Does It Affect Speech Technology?

The AI chatbot is a fascinating step forward, and soon it could be much more,

Voice Cloning: A Breakthrough with Boundless Potential

Get ready for a set of technologies that could revolutionize human communication.

Why Can’t Speech Tech Have a New York Accent?

With a population of 8.8 million within the five boroughs, and nearly 19 million if you include the suburbs, one would be hard-pressed to call the New York metro area a small subset of any U.S. population group.

Attack of the Smart Bots

AI-powered bots paired with TTS could be used for nefarious purposes.

The Rise (and Risks) of Speech Synthesis Applications

The use cases for synthetic voice abound, but companies will need to guard against malicious actors.

Speech Technology’s Next Frontier: Developing Countries

Low-resource languages in South Africa and elsewhere are finally catching the attention of speech tech developers.

The Future of Intelligent Voice Assistants

Will you have one voice assistant or many? Which model will dominate?

Speech Is Up for Any Challenge

As consumers' interactions shifted to digital channels, voice has become the interface of choice for many of those interactions.

How Can Speech Technology Help?

Looking at all the ways speech recognition can step up amid the pandemic

Speech Technology in the Midst of the Coronavirus

This is the time for speech technology—and all online communication technologies—to leap into action

Breakthroughs in Speech Are Just Beginning

Our writers consulted with industry experts across the major sectors of the speech technology landscape to determine the state of the industry