New Omnichannel Offerings Share the Power of NLU
Natural language understanding is enabling a budding omnichannel revolution.
Medical Practices Don’t Want to Be Pushed to the Cloud
Security/privacy concerns and administrative burdens plague cloud-based medical speech recognition.
Poor IVR Will Make Your Customers Talk (Not in a Good Way)
Subpar design is bad for everyone.
Speech Is Headed in New Directions
Though still in its very earliest stages, edge computing is being recognized for the transformative role it could play in voice interfaces.
3 Trends That Will Shape IVA Development
Voice assistants are poised to become more specialized and less platform-specific
How Can Speech Technology Help?
Looking at all the ways speech recognition can step up amid the pandemic
Amid the Pandemic, Speech Technologies Expand the Telehealth Options
The telehealth approach is now providing treatments across the healthcare spectrum
Speech Technology in the Midst of the Coronavirus
This is the time for speech technology—and all online communication technologies—to leap into action
There’s Tech for the Tough Spots
Businesses are now realizing that websites, online content, and product information need to be crafted in new ways so voice-based search engines not only recognize them but position them at the top of search results.
A Speech Translation Evangelist on the Business Opportunities in an Interconnected World
Entrepreneur Jeffry Williams, CEO of Worldwide Tech Connections, sees big challenges, and even bigger opportunities for speech tech providers, in the need to tackle the translation requirements of today's business climate.
Healthcare CX Is Increasingly Fraught, but Speech Tech Provides an Answer
AI-powered bots, armed with natural language understanding, are giving vital help to users navigating healthcare
Speech: The Solution for ‘What’ Ails You
The benefits of speech extend through every step of the medical process, from making appointments to receiving diagnoses
How Private Is Medical Speech Data?
Not very, as ‘anonymized' data and privacy policies show. Meaningful consent might be a start
Why Physicians Dislike Speech Recognition and EHRs
A New Age for Computer Interactions
Advances emphasize the role of the human mind.
What Speech Can Reveal About Your Health
Adjusting analytics to determine the meaning of a cough.