Articles by Moshe Yudkowsky
It’s Time to Cross Speech Tech’s Annoying Valley
Face it: IVR systems are almost all annoying.
Attack of the Smart Bots
AI-powered bots paired with TTS could be used for nefarious purposes.
Reality Isn’t Sci-Fi—It’s More Startling
Speech tech, like all tech, keeps getting more mind-blowing.
Designing a Speech Interface? Learn From Web Design Fails
The annoyances and mistakes on websites can provide valuable lessons.
Designing a Web Site? Learn from the Speech Business—Please!
Contact centers, whether with human or automated attendants, have a lot to teach corporate websites about usability.
How Can Speech Technology Help?
Looking at all the ways speech recognition can step up amid the pandemic
5G Presents Opportunities for Everyone, and That’s the Problem
It's a landmark for the enterprise—including criminal ones
Will This Security Innovation Make Biometrics Obsolete?
Public/private key cryptography relies on an exchange of unique data. Will this latest innovation change the way we think about security and make biometrics obsolete and create problems for the speech industry?
Will Speech Technology Keep Speech Free?
The technology is magical, but can be misused
Will AI-Powered ‘Microservices’ Bring Back Services of Old?
The Victorian era had butlers and clerks; we have speech recognition and bots.
What’s Next in Speech Technology? I’m Glad You Asked!
To shed light on what's coming, try looking at developer queries.
Ambiguity, the Illusion of Translation, and AI
Will artificial intelligence result in our losing something in the way we make sense of and debate the meaning of text?
Speech Technology as Job Creator—Not Job Replacer
Speech applications have often taken human jobs away. But could they soon lead to new opportunities?
Keep Bad ASR Out of My New Dumb Car
Cars equipped with the latest technology, including speech recognition, can complicate your journey
Where's the Stack?
Speech technology should take a page from Web site builders: freely available tools that work together
Finding a Solution to Password Insecurity
Two-factor authentication is a big step toward no passwords at all.
Do Secure Communications Face a Machiavellian Future?
Competitors can cooperate—or scheme for domination.
The Death of the Public Switched Telephone Network
Assessing the damages of the NSA's actions.
My Call Isn't All That Important to Me
When battling an IVR, there's not always a clear winner.
A Cautionary Tale of Technology Patents
An argument against innovation.
Singing the Praise of Speech Recognition
Applications are out there—if you know where to look.
Be Careful What You Wish For
When it comes to our privacy, how far will technology go?
Busting the Myth of Identity Theft
How safe is safe enough?
HTML5 — The Last Best Hope for Voice and Video
The spec obviates proprietary plug-ins and promotes an open approach
If This Passes, Only Criminals Could Do Speech Technology
Federal privacy bill would drive up compliance costs and inhibit market
Speech has to step up or risk becoming 2011's Symbian.
The $10,000 Briefcase
Most devices from a few years ago are already obsolete.
Hey, You Kids! Get Off My Lawn!
Discussions of CCXML lead to a battle of the ages.
Start the Revolution Without Us
Speech is absent from the latest social networking innovations.
Pardon the Interruption
Speech remains unable to keep us focused on the task at hand.
Thinking Backward and Thinking Ahead
Sci-fi paves the way for further TTS exploration
Talk Quickly Without Talking Faster
A new platform could cut the time spent needlessly on the phone
Thoughts for the Men in Black
Questions to ponder as we advance audio-mining capabilities.
Submitted for Your Approval
SpeechTEK attendees conduct hands-on evaluations.
The Creepiness Factor
Too much personalization in your IVR can lead to trouble.
Lessons from the Blogosphere
For better user interactions, the speech world could learn from Twitter.
Though technology has advanced, speech is still a second-class citizen.
The Next Small Thing
Many baby steps versus one giant leap
Boring Is OK, but Exciting Is Better
The time has come for a new era in speech