Artificial intelligence is improving almost every aspect of the speech industry.
The combination of AI and speech technology is transforming the way marketers think about customer experience, but many are still hesitant to put plans into action, as consumer expectations may outpace technological reality.
McDonald's recent acquisition of Apprente was big news, but voice-ordering is nothing new to the world of fast-food. This move just goes to show how important speech technology will be in the future of QSRs.
It's now possible to detect everything from depression to Parkinson's disease with speech analytics, but privacy concerns are still being dealt with