Conversational AI and voice have to be tested to ensure that they work flawlessly.
Demand for voice-enabled devices has skyrocketed during the pandemic, and in the rush to capitalize on it, businesses can easily fall prey to common misconceptions about voice-enabled products. This piece debunks these myths one by one.
Intelligent virtual assistants still need improvements, analysts conclude after five leading systems are put to the test.
Building digital assistants to help customers is becoming an industry requirement, so companies should start soon if they don't already have one.