2023 State of the Speech Technology Industry
08 Feb 2023
The latest developments and trends in seven important sectors.
The 2023 State of Speech Analytics
08 Feb 2023
Growth is set to continue as demand rises and use cases abound.
The 2023 State of Intelligent Virtual Assistants
08 Feb 2023
The need is still great, but deployment challenges remain.
The 2023 State of Voice Biometrics
08 Feb 2023
AI is making both attacks and defenses more sophisticated than ever.
The Top Speech Technologies and Vendors: The 2022 Speech Industry Awards
15 Sep 2022
Advances in AI, machine learning, natural language processing, and more fueled speech industry progress in the past year.
2022 Speech Industry Award Winner: Dubber Turns Meetings into Meaningful Records
15 Sep 2022
Dubber provides call recording and voice data solutions that are natively and uniquely hosted in the cloud, allowing its services to be embedded into third-party telecommunication and cloud collaboration platforms.
2022 Speech Industry Award Winner: LivePerson Centers on Conversational AI
15 Sep 2022
LivePerson has been developing conversational technologies since its founding in 1995. A central piece in its technology portfolio for the past few years has been the Conversational Cloud, which the New York-based company launched in August 2020.
2022 Speech Industry Award Winner: NICE Powers Contact Centers with AI
15 Sep 2022
When it comes to cloud contact center solutions, one could easily make the case that NICE CXone is among the leading integrated platforms. And in the past year, NICE really boosted performance and functionality with a slew of artificial intelligence-based capabilities powered by its Enlighten AI engine.
2022 Speech Industry Award Winner: Verbit Acquires the Top Spot in Transcription
15 Sep 2022
Verbit, an Israeli company, provides artificial intelligence-powered captioning, transcription, translation, and audio description technology and services backed by humans for added accuracy.
2022 Speech Industry Award Winner: Veritone Voices All Sorts of Projects
15 Sep 2022
Veritone is an artificial intelligence tech company based in Irvine, Calif. Established in 2014, it has as its centerpiece the aiWARE hyper-expansive enterprise AI platform, the foundation for its extensive voice technology lineup.
Interest Mounts for Emotion Detection
19 Jul 2022
Speech analytics are getting better at identifying emotional states, but challenges remain.
Analytics Turns Its Sights on Interactions
19 Jul 2022
A growing number of use cases in the contact center make the case for increased analytics.
Vertical Markets Spotlight: Speech in Financial Services
13 Jun 2022
Commerce, convenience, and compliance top banking's use of voice.
Vertical Markets Spotlight: Speech in Government
13 Jun 2022
Technology helps agencies better respond to citizen needs.
Vertical Markets Spotlight: Speech in Manufacturing and Distribution
13 Jun 2022
Speech takes inefficiencies out of factory and warehouse operations.
Vertical Markets Spotlight: A Special Report
13 Jun 2022
Speech Technology magazine's roundup of the speech innovation taking place in eight industry verticals.
2022 State of the Speech Technology Industry
17 Feb 2022
The latest developments and trends in seven important sectors.
The 2022 State of Speech Analytics
17 Feb 2022
Analysis expands to new channels and use cases.
The 2022 State of Intelligent Virtual Assistants
17 Feb 2022
More IVA building blocks are being put into place.
The 2022 State of Artificial Intelligence
17 Feb 2022
Accuracy improves, but privacy concerns loom.