-->
Chatbots > Features

Chatbots are hot. These solutions designed to simulate conversation with human users are being used in an increasingly wide variety of industries. See below for the latest chatbot news, trends, and solutions.

Features

Voice Is Poised to Take a Quantum Leap

Exploring quantum computing's expected impact on the speech technology market.

2024 Speech Industry Award Winner: OpenAI Breaks More Molds with Voice Introductions

in yet another groundbreaking move, the San Francisco-based company gave ChatGPT a voice last September.

Speech Analytics Expands Beyond Voice

AI innovations mean interaction analytics can provide more actionable insights.

2024 Vertical Market Case Studies: A Speech Technology Special Report

A look at how speech technology solved real-world problems in seven industry sectors.

2024 Vertical Market Case Studies: Speech Technology in Hospitality

Golden Nugget is handling customer calls with PolyAI virtual assistants.

2024 Vertical Market Case Studies: Speech Technology in Waste Management

Republic Services hauls in employee improvements with speech analytics.

Tips for Reviewing Voicebot Vulnerability

How companies can help users feel safe by better securing voice assistant data.

2024 State of AI in the Speech Technology Industry

How generative (and other types of) artificial intelligence is impacting five important sectors.

2024 State of AI in the Speech Technology Industry: AI’s Impact on Natural Language Processing

Speech systems will continue to get more conversational with AI advances.

2024 State of AI in the Speech Technology Industry: AI Is Enabling Audiovisual Enhancements

Voice and video creation tools continue to benefit from AI augmentation.

10 Tips for Maximizing Content for Voice Search

A quarter of the world's population uses voice search, and the numbers are only going to rise.

The Top Speech Technologies and Vendors: The 2023 Speech Industry Awards

AI, AI, and more AI: The technology is disrupting everything, and it's found everywhere in our speech industry achievements for 2023.

2023 Speech Industry Award Winner: ID R&D Pioneers Liveness Detection

ID R&D, a New York-based provider of liveness detection and voice biometrics, has quickly become a leader in addressing AI-powered fraud by combining passive facial liveness and voice anti-spoofing technologies.

2023 Speech Industry Award Winner: Microsoft’s VALL-E Breaks the Mold in AI Training

VALL-E, one of Microsoft's latest forays into artificial intelligence, is a transformer-based text-to-speech model that can re-create any voice from just a three-second sample clip.

2023 Speech Industry Award Winner: NVIDIA Is Making Voice AI Better for Almost Everyone

NVIDIA saw blowout second-quarter results, surging margins, and incredible demand, which prompted one analyst from Constellation Insights to conclude that "it's clear the company has little competition and a lot of pricing power."

2023 Speech Industry Award Winner: OpenAI and Its ChatGPT Upended Everything

When it comes to new technologies, few have had as much of an impact as generative artificial intelligence, ushered in by OpenAI in November 2022 with its ChatGPT launch.

2023 Speech Industry Award Winner: ReadSpeaker Embeds TTS in Many More Platforms

With almost 25 years of experience in developing text-to-speech solutions, ReadSpeaker today offers one of the largest selections of expressive, humanlike voices in the industry.

2023 Speech Industry Award Winner: SoundHound AI Brings Speech Breakthroughs to the Mainstream

SoundHound AI, based in Santa Clara, Calif., this year launched, among other things, Chat AI, a voice-enabled digital assistant with generative artificial intelligence; and Smart Answering, which uses voice AI to handle inbound customer calls.

Speech Analytics Can Help Steer Chatbot Interactions

Companies are beginning to apply traditional speech analytics to their automated conversations.

2023 Vertical Markets Spotlight: A Speech Technology Special Report

Our roundup of the speech innovation taking place in eight important industry verticals.