Real-Time Speech Transcription Spells Out Contact Center Excellence
This former nice-to-have is becoming increasingly critical for agent training.
Speech Technology's Invaluable Assist
Our extraordinary assistive speech technologies were years in the making.
The Future of Intelligent Voice Assistants
Will you have one voice assistant or many? Which model will dominate?
3 Trends That Will Shape IVA Development
Voice assistants are poised to become more specialized and less platform-specific
The Microsoft-Nuance Alliance: A Curative for Caregiver Conversations?
Nuance's enhanced cloud offerings could aid healthcare-focused analytics
Speech Is Up for Any Challenge
As consumers' interactions shifted to digital channels, voice has become the interface of choice for many of those interactions.
Voice Interfaces and Contactless Interactions
A shift in our preferences toward eliminating or reducing touchpoints seems inevitable
Speech Technology in the Midst of the Coronavirus
This is the time for speech technology—and all online communication technologies—to leap into action
Breakthroughs in Speech Are Just Beginning
Our writers consulted with industry experts across the major sectors of the speech technology landscape to determine the state of the industry
A Speech Translation Evangelist on the Business Opportunities in an Interconnected World
Entrepreneur Jeffry Williams, CEO of Worldwide Tech Connections, sees big challenges, and even bigger opportunities for speech tech providers, in the need to tackle the translation requirements of today's business climate.
Tradeshow Speech Accessories Translate Into Winning Event Marketing
Speech translation apps are a game changer for international sales
Speech Translation Requires an Interface Revolution
Translation software has to cover our endless modes of communication
Integrating TTS in Web Browsers Is Harder Than It Sounds
Text-to-speech for webpages has to tackle modern English's dizzying complexity
Speech Translation Helps Multilingual Conferences Express Themselves
New technology means that speech translation is quicker, more accurate, and cheaper than ever—and international conference goers will reap the benefits
Voice Tools Could Help Brick-and-Mortar Retail Remain Relevant
Stores need to embrace technology to help the customer experience and bring back shoppers
Speech Technology Can Make the Boardroom Accessible to All
Workplaces must be opened up to those who are hearing-, sight-, and physically impaired. The speech industry can help lead the way.
How Private Is Medical Speech Data?
Not very, as ‘anonymized' data and privacy policies show. Meaningful consent might be a start
Why Physicians Dislike Speech Recognition and EHRs
Narrowing the Call Center Language Gap
Simultaneous interpretation tools save time and money.
Singing the Praise of Speech Recognition
Applications are out there—if you know where to look.