Giving a Voice to the Developing World

Standards, mobile phones help bring the Web to resource-constrained areas

Why Hosting Is Part of Your Future

Ignore it at your own cost

Unify Communications Across Channels

Semantic parsing can mine a treasure trove of data

Listen Before You Leap

Year of Speech Coming? It’s Already Here

Technical hurdles remain, but the technology has become ubiquitous

Combining IVR and Smartphones

Take advantage of today's visual displays and develop consumer product apps

The Hooptedoodle of Phone

The rules of writing also apply to script design.

Please Listen Carefully, as Our Customers Have Changed