Standards for Evaluating Generative AI

Assessing the output of genAI systems is easier said than done.

Automatic Dialogue Replacement Will Translate to Big Profits

Voice-to-voice translation is one of the most potentially lucrative uses for voice cloning technology.

Interoperability Benefits Everyone, So Everyone Should Get Behind It

While the need to improve interoperability is clear, a lot of work must be done to forge a comprehensive set of standards.

Speech System Designers Need to Hold Procedural Memory in Mind

Don't assume all users will be able to follow design updates.

A Perfect Storm of Speech Technologies

Now's the time to consider what new applications might be possible.

With Conversational AI, the Standards Work Heats Up

The W3C has published recent standards that will impact AI-powered speech applications.

Recognizing Atypical Speech Is ASR’s Achilles’ Heel

Accessibility can't be an afterthought.

How to Make ChatGPT Usable for Enterprises

Not surprisingly, a standardized format would make the process a lot easier.

When Not to Standardize

Not every aspect of voice systems can or needs to be interoperable.

Why Can’t Speech Tech Have a New York Accent?

With a population of 8.8 million within the five boroughs, and nearly 19 million if you include the suburbs, one would be hard-pressed to call the New York metro area a small subset of any U.S. population group.

7 Ways to Avoid Code Rework for Language Translation

Code is logical, organized. Unfortunately for developers, language is less so.

Move over GUI, Hello SVUI

Conversing with Computers: Where We Are and Where We’re Going

The AVIOS conference showed how the human-computer connection is rapidly evolving.

Natural Language Interfaces That Everyone Can Use

Users can differ widely in their ability to express themselves and understand.

The Ongoing Effort for Interoperable IVAs

Intelligent virtual assistants now have billions of users. When will they be platform-independent?

Designing a Speech Interface? Learn From Web Design Fails

The annoyances and mistakes on websites can provide valuable lessons.

An Open Letter to Voice Agent Platform Developers

You're at the vanguard of a burgeoning movement.

3 Trends That Will Shape IVA Development

Voice assistants are poised to become more specialized and less platform-specific

A Tangled Web of Intelligent Assistants

Getting them all to cooperate would tap their incredible potential

Mitigating Bias in Speech Recognition Systems

The fault, dear Siri, is not in our voices, but in our choices