With Conversational AI, the Standards Work Heats Up

The W3C has published recent standards that will impact AI-powered speech applications.

Recognizing Atypical Speech Is ASR’s Achilles’ Heel

Accessibility can't be an afterthought.

How to Make ChatGPT Usable for Enterprises

Not surprisingly, a standardized format would make the process a lot easier.

When Not to Standardize

Not every aspect of voice systems can or needs to be interoperable.

Why Can’t Speech Tech Have a New York Accent?

With a population of 8.8 million within the five boroughs, and nearly 19 million if you include the suburbs, one would be hard-pressed to call the New York metro area a small subset of any U.S. population group.

7 Ways to Avoid Code Rework for Language Translation

Code is logical, organized. Unfortunately for developers, language is less so.

Move over GUI, Hello SVUI

Conversing with Computers: Where We Are and Where We’re Going

The AVIOS conference showed how the human-computer connection is rapidly evolving.

Natural Language Interfaces That Everyone Can Use

Users can differ widely in their ability to express themselves and understand.

The Ongoing Effort for Interoperable IVAs

Intelligent virtual assistants now have billions of users. When will they be platform-independent?

Designing a Speech Interface? Learn From Web Design Fails

The annoyances and mistakes on websites can provide valuable lessons.

An Open Letter to Voice Agent Platform Developers

You're at the vanguard of a burgeoning movement.

3 Trends That Will Shape IVA Development

Voice assistants are poised to become more specialized and less platform-specific

A Tangled Web of Intelligent Assistants

Getting them all to cooperate would tap their incredible potential

Mitigating Bias in Speech Recognition Systems

The fault, dear Siri, is not in our voices, but in our choices

As Voice Assistants Multiply, When Will We Get a Registry?

VARs can help tame the Wild West of voice assistants

Pandemic Gives a Glimpse of Life with a Disability

The day-to-day just got more complicated for us all

Encountering a Technical Problem? You Too Can Be a Standards Author

Your brilliant new idea might just end up becoming a popular solution

5G Presents Opportunities for Everyone, and That’s the Problem

It's a landmark for the enterprise—including criminal ones

The Internet of Things Needs a Lingua Franca

With the proliferation of smart speakers, voice interaction with home devices is becoming increasingly common, and on the horizon are voice interactions with an ever greater number of smart environments—cities, offices, classrooms, factories, and healthcare settings. Developers will need to be on the same page