With Conversational AI, the Standards Work Heats Up
The W3C has published recent standards that will impact AI-powered speech applications.
Recognizing Atypical Speech Is ASR’s Achilles’ Heel
Accessibility can't be an afterthought.
How to Make ChatGPT Usable for Enterprises
Not surprisingly, a standardized format would make the process a lot easier.
When Not to Standardize
Not every aspect of voice systems can or needs to be interoperable.
Why Can’t Speech Tech Have a New York Accent?
With a population of 8.8 million within the five boroughs, and nearly 19 million if you include the suburbs, one would be hard-pressed to call the New York metro area a small subset of any U.S. population group.
7 Ways to Avoid Code Rework for Language Translation
Code is logical, organized. Unfortunately for developers, language is less so.
Move over GUI, Hello SVUI
Conversing with Computers: Where We Are and Where We’re Going
The AVIOS conference showed how the human-computer connection is rapidly evolving.
Natural Language Interfaces That Everyone Can Use
Users can differ widely in their ability to express themselves and understand.
The Ongoing Effort for Interoperable IVAs
Intelligent virtual assistants now have billions of users. When will they be platform-independent?
Designing a Speech Interface? Learn From Web Design Fails
The annoyances and mistakes on websites can provide valuable lessons.
An Open Letter to Voice Agent Platform Developers
You're at the vanguard of a burgeoning movement.
3 Trends That Will Shape IVA Development
Voice assistants are poised to become more specialized and less platform-specific
A Tangled Web of Intelligent Assistants
Getting them all to cooperate would tap their incredible potential
Mitigating Bias in Speech Recognition Systems
The fault, dear Siri, is not in our voices, but in our choices
As Voice Assistants Multiply, When Will We Get a Registry?
VARs can help tame the Wild West of voice assistants
Pandemic Gives a Glimpse of Life with a Disability
The day-to-day just got more complicated for us all
Encountering a Technical Problem? You Too Can Be a Standards Author
Your brilliant new idea might just end up becoming a popular solution
5G Presents Opportunities for Everyone, and That’s the Problem
It's a landmark for the enterprise—including criminal ones
The Internet of Things Needs a Lingua Franca
With the proliferation of smart speakers, voice interaction with home devices is becoming increasingly common, and on the horizon are voice interactions with an ever greater number of smart environments—cities, offices, classrooms, factories, and healthcare settings. Developers will need to be on the same page