Analytics Is All the Rage
19 Jul 2022
Thanks to innovations in AI, cloud computing, and NLP, advancements in speech analytics have been fast and furious.
Conversational Agents Move Toward Interoperability
25 Jul 2022
On the path from garden walls to interoperable open agents.
Voice Privacy and Security Need Greater Attention
19 Jul 2022
Privacy standards too often overlook voice data.
Making the Case for an Intelligent Virtual Agent
27 Jun 2022
As self-service solutions become more desirable, IVAs find their place.
The Conversational Cloud Promises Breakthroughs, and Plenty of Complexity
07 Jul 2022
Cloud-delivered speech services are the future, and that future will require a lot of thought.
Move over GUI, Hello SVUI
28 Jun 2022
Conversing with Computers: Where We Are and Where We’re Going
27 Jun 2022
The AVIOS conference showed how the human-computer connection is rapidly evolving.
Conversational AI Is Becoming More Practical
28 Jun 2022
As a spring conference displayed, the technology is improving and the use cases growing.
Deepfakes Raise Ethical Questions
07 Apr 2022
Any technology—no matter how well-intentioned—can usually be exploited by those who wish to do us harm.
Natural Language Interfaces That Everyone Can Use
07 Apr 2022
Users can differ widely in their ability to express themselves and understand.
Why Speech Tech Is Key to a Well-Rounded Metaverse
11 Apr 2022
Voice adds an exciting fourth dimension to 3-D virtual worlds.
Speech Technology’s Next Frontier: Developing Countries
07 Apr 2022
Low-resource languages in South Africa and elsewhere are finally catching the attention of speech tech developers.
Speech Prevailed in a Year of Incredible Turmoil
06 Apr 2022
As we highlight in our annual "State of the Speech Technology Industry" report, 2021 was a very good year for the speech industry.
The Path Ahead (and Behind) for Conversational AI
16 Mar 2022
You have to crawl before you can walk (and talk).
Your Voice Tells All
11 Mar 2022
Speech app developers are finding ways to interpret your feelings and conditions.
Poor IVR Will Make Your Customers Talk (Not in a Good Way)
15 Dec 2021
Subpar design is bad for everyone.
NLP and Data Statements: Let’s Speak the Right Language(s)
08 Dec 2021
‘Natural' language processing must not mean ‘English' language processing
Designing a Speech Interface? Learn From Web Design Fails
02 Dec 2021
The annoyances and mistakes on websites can provide valuable lessons.
Speech Technology's Invaluable Assist
02 Sep 2021
Our extraordinary assistive speech technologies were years in the making.
Building the Next Generation of ASR: Speech Emotion Recognition Apps
07 Sep 2021
Getting rich real-world data is critical, but it's only half the battle.