With Conversational AI, the Standards Work Heats Up
The W3C has published recent standards that will impact AI-powered speech applications.
The Conversational Cloud Promises Breakthroughs, and Plenty of Complexity
Cloud-delivered speech services are the future, and that future will require a lot of thought.
The Ongoing Effort for Interoperable IVAs
Intelligent virtual assistants now have billions of users. When will they be platform-independent?
Speech Technology's Invaluable Assist
Our extraordinary assistive speech technologies were years in the making.
The Future of Intelligent Voice Assistants
Will you have one voice assistant or many? Which model will dominate?
Businesses’ Voice Assistants Are Coming to a Smart Speaker Near You
Soon it will be de rigueur for every business to have its own IVA.
Let’s Take Action Before It’s Too Late
Has technology reached a point where it's nearly impossible to rein in, where legislation will never be able to catch up with the speed of advancing technology and innovation?
Speech Technology Is Not Yet Conversational Technology
The industry still lacks tools to support true conversation
Amid the Pandemic, Speech Technologies Expand the Telehealth Options
The telehealth approach is now providing treatments across the healthcare spectrum
Voice Interfaces and Contactless Interactions
A shift in our preferences toward eliminating or reducing touchpoints seems inevitable
There’s Tech for the Tough Spots
Businesses are now realizing that websites, online content, and product information need to be crafted in new ways so voice-based search engines not only recognize them but position them at the top of search results.
As Voice Assistants Multiply, When Will We Get a Registry?
VARs can help tame the Wild West of voice assistants
5G Presents Opportunities for Everyone, and That’s the Problem
It's a landmark for the enterprise—including criminal ones
Breakthroughs in Speech Are Just Beginning
Our writers consulted with industry experts across the major sectors of the speech technology landscape to determine the state of the industry
Consumer Voice Apps and Smart Devices Lead the Way for Speech Tech
Interface and data security challenges remain, however
Speech Recognition Has Finally Come of Age. Now What?
Relying on the likes of Amazon and Google presents challenges for buyers and providers alike
The Internet of Things Needs a Lingua Franca
With the proliferation of smart speakers, voice interaction with home devices is becoming increasingly common, and on the horizon are voice interactions with an ever greater number of smart environments—cities, offices, classrooms, factories, and healthcare settings. Developers will need to be on the same page
Smart Speakers Should Embrace Privacy by Design
Privacy concerns are to be expected with always-on devices that are passively listening to your most intimate conversations. But media reports of employees and contractors of Amazon and Apple listening to such voice recordings have escalated such concerns.
A Good Conversational Interface: Man’s Best Friend
Don't we all want voice-activated devices to be more like a loyal old dog and less like the puppy chewing on your shoes? But it's not necessarily something you can do at home with a few treats and the help of some YouTube videos.
How Human Is Too Human?
We hear, quite often, that conversational AI need to be more human. What this means is that we want it to perform for us at the same level as a human assistant, but we still want to know it's a machine.