Biographical Information

Kathleen Savino

Articles by Kathleen Savino

Making Mobile Business-Appropriate

How speech is finding its way onto smartphones and saving you big bucks

At A Crossroads

Why today's market share dominance doesn't portend tomorrow's environment

Speech Industry to Gain Momentum, GIA Predicts

Nuance Advances Into Voice Biometrics

Intermec Acquires Vocollect

The workforce-driven voice solutions provider will become part of Intermec's new Voice Solutions Business.

Industry Report Paints a Rosy Picture for Speech

Global Industry Analysts projects that the speech technology industry will grow to $20.9 billion by 2015.

A New Year

As the economy rebounds, voice solutions continue to build use cases.

Want to Listen to the Beatles? Just Ask for the “Fab Four”

Gracenote provides a solution for music search in the MyFord Touch.

Speech Helps Weed Out Overdue Accounts

A landscaping company uses an outbound solution to reach delinquent customers.

Microsoft Puts Speech in the Spotlight

Nuance Aquires PerSay

Nuance hopes to expand its offerings in the voice authentication market.

Do More Last-Minute Holiday Shopping with Voice

Buy.com iPhone and iPod Touch app uses scanning and speech recognition for price comparisons in the store.

Vlingo Voice-Enables Even More Tasks

The new ActionBar allows for integration with KAYAK, Fandano, and Open Table.

Nuance Releases a Gaming Speech Command Set

Gamers can use voice commands to play PC games; the software comes with standard Dragon Dictation.

Dragon Becomes More Multilingual

Nuance releases Dragon Dictation and Dragon Search in Spanish.

Broadspeak Releases a Speech-to-Speech Travel App for Android Phones

The company says the unique user interface will make communicating easier.

Find the Right Price Using a New Application

Dragon voice will let users speak and shop Amazon.com on an iphone app, Price Check

Safe at Home with Speech

Ksenia Security will use Loquendo TTS for security and home automation market

Use Speech to Shop

Nuance will power aisle411, an app that let's users navigate a store using voice.

A Touch of Genius

Nuance will power the Genius button's Hands-Free Messaging on T-Mobile MyTouch 4G.

Now That's Entertainment

Speech is helping the entertainment industry rebound from the bad economy.

The Gift of Speech

Just in time for the holidays, consumer devices and applications are finding business uses.

An Angel on the Go

The new Angel Mobile solution will be offered with the Angel 4 Platform.

In Their Own Voices

Hope Technology School gives autistic students a new way to be heard.

Speech in the Car Continues to Move

GM and Ford come out with new in-car infotainment systems that expand the use of speech and what users can do with it.

Nuance Has a Dragon for Every Need

New releases of Dragon NaturallySpeaking software cover the legal, medical, and Mac user communities.

Audience Applauds Its New Solution

The A1028 chip will filter out background noise on mobile devices.

NextUp Releases New Version of TextAloud

The text-to-speech software allows users the ability to listen to texts from various sources.

Nuance Releases Dragon Naturally Speaking for Mac

The speech application for Mac OS X uses Dragon NaturallySpeaking 11 engine.

Next-Gen OnStar System Contains Speech

The system will come with improved voice commands which will improve safety, says OnStar.

ClickFox Teams with Next IT for New Avatar Offering

The companies join forces in hopes of improving the customer experience.

Nuance Releases Dragon Medical Enterprise Network Edition

The company hopes to serve larger medical practices with its new solution.

Ifbyphone Offers a 3.2 Version of Its Customer Interaction Software

The company hopes to serve more midmarket customers.

New Application from Hamilton CapTel Allows BlackBerry Users to Read Calls

The application will be helpful to the hearing impaired.

Coming into Focus

Companies are starting to realize what focus groups can provide, how to make the most of their feedback, and why the future of IVR design could depend on what they say.

Author Urges Attendees to Design Speech Apps with Feeling

Journalist Emily Yellin's opening keynote brought home the need to consider users when designing an IVR.

Is Natural Language Right for You?

Speakers urge caution when choosing to roll out a natural language app.

Speaking Local

Speech-enabled software is revitalizing Native American languages.

Nuance and SaskTel Sign an Agreement to Continue their Partnership

Nuance will continue to provide SaskTel with Voicemail to Text Transcription in both English and French Canadian

A New eReader Reads to You

Blio will have text-to-speech capabilities powered by Nuance

IVR Technology Group Comes Back with iAnswer

The customizable automated call answering system was specifically built with the medical community in mind.

Speech Labs Become Astute

Acquisition leads Astute to leverage new search capabilities with its existing system.

omNovia Will Provide a Translation Solution for Webinars

The solution can also be leveraged with CRM and social media, such as Twitter.

Day 1 Keynoter: Design IVR Apps with Feelings

How you say it as important as what you say, Emily Yellin said.

Nuance Releases Version 11 of Dragon NaturallySpeaking

The company says this version will be faster and easier to use.

Wireless Bluetooth Headset Comes with New Speech Technologies

Voice control and text-to-speech will be among the capabilities on BlueAnt's new Q2 headset.

West Interactive Partners with MarketTools to Improve Contact Center Results

The companies will focus on West's Insight Customer Intelligence solution.

Webmedx Allows Doctors to Dictate Reports

The platform also allows the user to capture information

Ford Adds Features to SYNC in Hopes of Improving Driver Safety

Nuance speech technologies allow users to use voice commands, hear email and text messages.

Implementation Award: Salt River Project

Implementation Award: Vodafone Turkey

Future Apps Provides an Update for iSpeak Translator App

The update will allow users to translate three new languages.

Accelerating the Value of In-Car Speech Systems

Problems with the technology linger despite the heightened demand

Want to Be Multilingual? There's an App for That

Cellictica releases a speech-to-speech translation application for the iPhone.

West Chooses Anakam to Improve Security

The deployment will allow for a third level of authentication in the West at Home Service.

Qwest Partners with Angel.com to Provide Cloud-Based IVR Services

IQ OnDemand application also interfaces with CRM systems.

Plum Voice Releases QuickFuse, a Cloud-Based Platform to Create Voice Applications

QuickFuse eliminates the need for coding, creating a truly accessible voice application solution.

BBN Works to Improve Rapid Foreign Language Processing

The company hopes to achieve 90 percent accuracy or better

Nuance Will Now Provide Mobile Care for Android OS

Services can be accessed without calling a call center agent.

Capture Voicemail Information Even Working from Home

eVoice app for Android enables call forwarding as well as speech-to-text transcription of voicemail.

ATX Study Finds Interest in Auto Messages for Drivers

The study finds that drivers are most interested in vehicle-relevant information.

NICE Acquires Eglue

By combining services, both companies expect to optimize customer service.

Nuance Joins Global ng Connect Program

The organization hopes to collaborate, improving connected car voice technology.

E-Book Reader Is Available on iPad from Acapela Voices

The new application provides hands-free reading of 30,000 titles.

Nuance Introduces a Dragon Program Just for Designers

The software is compatible with many Windows-based graphic design applications.

Artingence Uses Voxeo's Platform to Improve IVR

The virtual agent provider hopes to reduce costs and management overhead by partnering with Voxeo.

Want to Be Multilingual? There's an App for That

Cellictica releases a speech-to-speech translation application for the iPhone.

HP and Alcatel-Lucent Partner for UC Collaboration

The two companies share technologies in hopes of improving simplified solutions.

Voice on the Go Takes Voice on the Road

New application lets drivers listen to and respond to messages without ever looking at their phone.